Excellent

Like: The efficiency
Dislike: Everything good

Like: Easy picking up and drop off
Dislike: There was not cars to choice in Toronto, I took the first which arrived. Fortunately I had not to wait for so long.

Like: Sightseeing was great.... Loved Canada's Wonderland.... My kids enjoyed The African Safari as well as Niagara Falls....
Dislike: Only had one bad experience.... I went to the Rainforest Cafe in Niagara Toronto. The meal tasted great, then upon leaving I left my bag with some goodies on my table... I returned after 5 mins to find my bag gone and no one knew where it was... The people who cleaned our table did not see the bag and they were literally cleaned as soon as we left... I left my number with the manager but no one ever called to say if they ever found the bag.....

Like: Except a long wait to pick up the car, the rest was really good.
Dislike: It took about 45 minutes to pick up the car

Like: Hertz gave me a better car than anticipated, fast and easy check-in so that getting the car took less than 10 minutes. Returning the car was incredibly fast because the Hertz Man was standing ready to receive my car in the driveway and within a minute checked-in my car and gave me my receipt. Very fast and efficient rental system! Thank you Hertz!