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Live chat Email us Service Code: 5059315174
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Excellent

Reviewed: Wed, Aug 8, 2018
About Hertz: 9.6 /10
Dislike: Had difficulty refilling vehicle; No assistance with gas service. Initially, did not know how to use. Late arrival of email explaining from whom vehicle was to be collected. Was totally confusing when I arrived and enquired for EasyRentalCar and was told that no such company existed. Was assisted by Police Officer; no customer rep was present when vehicle was dropped off - early morning, but instructions were given on what was expected. Still in need of an official receipt.
Standard | Volkswagen Jetta or similar

Relevant Reviews on Hertz in United States

Eileen Doherty

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Reviewed: Mon, Oct 6, 2025
About Hertz: 8.0 /10
The rental process was a bit slow, mainly due to delays in the payment step.
About QEEQ: 10.0 /10

Zara Wyat(t)

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Reviewed: Fri, Nov 8, 2024
About Hertz: 10.0 /10
Very good! The service is attentive.
About QEEQ: 10.0 /10

Frank Milton

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Reviewed: Tue, Oct 8, 2024
About Hertz: 10.0 /10
Great condition, new car, very clean.
About QEEQ: 10.0 /10

Hugh Bowman

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Reviewed: Wed, Jul 31, 2019
About Hertz: 4.0 /10

S.Wandelear

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Mini Van | Dodge Ram ProMaster City or similar
Reviewed: Thu, May 9, 2019
“Horrible customer service With Hertz”
About Hertz: 2.0 /10
Hertz did not have my vehicle the day of pick up. Eventhough I reserved it a week and a half in advance and called twice to confirm the reservation. They were on able or willing to assist me and I received the worst customer service.
About QEEQ: 8.0 /10

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