Satisfied customer

About Europcar: 9.2 /10
Like: An employee assisted me for using the Van´s GPS.
Dislike: No employee showed up at 6:35 a.m. when dropping off in Zurich airport.
Reviewed: Wed, Aug 1, 2018
Full-Size Van | Volkswagen Multivan or similar

Relevant Reviews on Europcar in Switzerland


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Convertible | Audi A3 Cabrio or similar
“It was tension free and went well as wished”
About Europcar: 9.0 /10
I liked Europe car they were good in the counter and drop off was also hassle free and totally free of mind. After this booking I tried with Thrifty Milan rent a car and they gave me very bad time, rude , unprofessional ,waited too long and didn’t get the car and cancelled my booking saying my credit card is a debit card in their system, WTF! which I had already used everywhere in Swiss.. That’s really when I understood quality of Europe car. I would try to Stick to Europe car but sometimes they aren’t affordable.
About QEEQ: 10.0 /10
Easy , sometimes you get a good deal , confirmed fast for me
Reviewed: Wed, Feb 19, 2020

Kin Kenneth

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Compact | Volkswagen Golf Estate or similar
“Smooth and easy”
About Europcar: 9.0 /10
in airport, they open at 8:00 am, while we are lucky to be the first 2 customer, no need to wait longer. Although we rent for a Volkswagen car, but eventually they gave me Skoda Octavia, its more or less similar, acceptable.
About QEEQ: 10.0 /10
there seems no alerts for letting me knowing the operation time for the Europcar when my flight was arriving at 6:40am, while they open at 8am only.
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Reviewed: Sat, Dec 28, 2019


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Luxury | Audi A3 Convertible Model Guaranteed
“Upgradable car range”
About Europcar: 9.3 /10
Higher than actual expectation which they are allowed me to pick up any car which they have. I was book A3 convertible before the trip and they informed me there has no A3 convertible. Supprisingly they allows me to choose A5 convertible and no extra cost. It is really awesome!
About QEEQ: 8.0 /10
Good and easy to make reservation
Reviewed: Mon, Oct 28, 2019


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Compact | Volkswagen Golf or similar
“Easy process”
About Europcar: 9.3 /10
Car was exactly as required, just a few extra notes to make with the staff of existing marks/scuffs etc and that was done with no hesitation
About QEEQ: 10.0 /10
Drop off very easy and confirmed at the time no further damage had been incurred and fuel was full
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Reviewed: Mon, Oct 7, 2019


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Intermediate | Skoda Octavia Estate or similar
“Dont rent from Europcar, unless you’re ready for shitty service!”
About Europcar: 5.7 /10
I specifically asked for skoda octavia because of trunk space. When i got to the lot they gave me volvo v60 which didnt have enough trunk space. They insisted it has more than the octavia. It took a back and forth until i spotted an octavia available 1 HOUR later. They didn’t want to let me see the trunk space even just to compare. In the end they told me if i want to change cars, i can only take a bet on the octavia and change once, which i did and didnt regret. The counter and lot staffs at the geneva airport were completely unhelpful and useless. They chat and smoked all day. We spent 2 hours trying to get the skoda and trying to fit our luggages in the volvo that they originally gave us! These crazy people didnt adjust the return time so we basically lost 2 hrs of rental time. The baby seat is so bulky and was uncomfortable! They dont have good selections. The return location in Lugano airport was so hard to find. The counter staff was very half hearted helping us find the lot location. Europcar has very poor service.
Reviewed: Sun, Jun 23, 2019

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