QEEQ

Good bargain

About Aucar: 8.3 /10
Car was a little old and not completely clean but generally in acceptable condition.
About Qeeq: 10.0 /10
Reviewed: Sun, Mar 22, 2020
Medium SUV | Hyundai ix35 or similar

Relevant Reviews on Aucar Aucar Mel airport

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Large SUV | Ford Territory 7 Seats or similar
“Easy booking. Easy pickup and drop off. Helpful staff.”
About Aucar: 9.7 /10
Once we got served, the service was great - novel approach to establishing car condition at start of rental. They took photos of car exterior and sent them to me on what’s app.
About Qeeq: 10.0 /10
Reviewed: Sun, Jan 12, 2020

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Full Size | Nissan Altima or similar
About Aucar: 8.3 /10
The pickup can be made faster. The car was very good value for money.
About Qeeq: 8.0 /10
Reviewed: Sun, Oct 13, 2019

Poonam Hingorani

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Standard | Honda Accord or similar
“Poor customer service at drop off. Missed my flight.”
About Aucar: 6.8 /10
Worst car rental ever. 1. Lack of communication between staff. One staff calls and confirmed that I have a flight at 8 am with check in close at 730. I arrive at the car company to drop off at 7.10 and there is no van to drop me off till 725 pm. And the person on the front desk (Vincent) couldn’t tell me in English about when the driver will come. Instead he seemed frustrated when I was asking the same question again and again or else I could have booked a cab and not missed my flight. He was attending another client and finally he said aiyah aiyah, let me check ur car (in front of the other client and with a Chinese accent- highly unprofessional and should be a driver rather than a front desk staff). In the end I missed my flight and had to pay 150 to get my next flight for 11 am. This company is such a waste of my time and money and I only wish I had paid a little extra to book a car at the airport. The place appeared unorganised. The car which i ordered was not the same I got. I got an SUV but I ordered a compact car. The girl seemed proud that I got a bigger car, but sadly she didn’t know that I’m used to driving small cars and find parking of these big cars very challenging. The same happened, it was not convenient to drive but I managed. I called my car insurance to get a rental car insurance sorted before I drove off. When I was picking up the car, the girl took pictures of car condition from every angel (which I think was unique).
About Qeeq: 10.0 /10
Reviewed: Sun, Jun 30, 2019

D.Thomas

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Economy | Nissan Micra or similar
“Disappointing and stressful experience”
About Aucar: 3.7 /10
I had to call twice to get the correct information as to who was collecting me from the pick up zone. The driver of the van was very polite and helpful. Chinese man. After being served at the counter staff member answered the phone an rather than placing on hold or a call back continued with her call which took a while. Another person was served after me by another staff member and was gone before me. When I enquired about the GPS I ordered I was told Id need to pay more money, despite the money already showing in my credit card and having to place a $100 bond. She finally put the GPS in place (which by the way did not work properly and was in my line of sight on the screen). The fuel tank was at half so the staff member told me I could bring it back at 3 bars from he bottom. She took photos said she would email them to me. (which never arrived). Finally I left feeling exhausted by the whole process. The outside of the car was dirty inside clean. On return the male staff member told me I hadnt filled the tank to full. I informed him that it was only at half and I refilled to there. He was ok with that as he found the original photos.
Reviewed: Thu, May 2, 2019

T.Choon Loong

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Mini Van | KIA Carnival or similar
“Big Car small price”
About Aucar: 8.0 /10
Like: Ask for a 7 seater they give a 9 seater.
Dislike: The pick up point hard to reach for a first timer in medlbourn.
Reviewed: Tue, Sep 11, 2018

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