User friendly website stating important details and options

About Europcar: 10.0 /10
Staff at Europcar Manchester UK are superb. This is my second rental from this depot over the past three years and both times the staff were helpful, efficient, and honest.
About QEEQ: 10.0 /10
Easyrentcars' website is easy to use and has useful filter options. The car details and types of insurance coverage are clearly stated -- MUCH better than most other car rental aggregator sites. I also like and have paid for Easyrentcars' "super protection" insurance option from a major global insurer (AXA) that is that is price competitive. Good peace of mind for those who are concerned about damaging tires, windshield, roof, etc not covered in traditional rental car "collision damage waiver". But keep in mind that you are liable to the rental company until the AXA insurance pays you back.
Reviewed: Mon, Feb 17, 2020
Intermediate | Hyundai Ioniq Hybrid or similar

Relevant Reviews on Europcar MANCHESTER AIRPORT


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Intermediate | Skoda Octavia or similar
“Slow check in, nice car, easy drop off.”
About Europcar: 8.7 /10
Slow pick up process. Not clear that digital registration required upon arrival. Queue jumping for ‘priority’ customers whilst the rest wait.
About QEEQ: 10.0 /10
Reviewed: Wed, Dec 11, 2019

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Small SUV | Nissan Qashqai or similar
About Europcar: 6.3 /10
Speed of collection was incredibly slow - and insufficient staff available to meet the demand - 45 minutes before anyone was able to start processing the collection.
About QEEQ: 8.0 /10
Reviewed: Wed, Oct 16, 2019

D.van Driel

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Economy | Vauxhall Corsa 2 doors or similar
“Highly recommended”
About Europcar: 9.3 /10
Very clean. New
About QEEQ: 10.0 /10
Great value and easy booking
Reviewed: Tue, Aug 13, 2019

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Mini | Fiat 500 or similar
About Europcar: 5.7 /10
Waited a long time queueing to collect car, with only a few desks open, even though it was late morning and still a busy time of day. Car smelt of smoke from previous driver / passenger(s). Some marks on the vehicle weren't evident on the driving away paperwork. This delayed the onward journey as had to get staff to look and acknowledge the other scratches etc.
About QEEQ: 8.0 /10
Reviewed: Wed, May 22, 2019


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Compact | Vauxhall Astra or similar
“Okay Car, Good to Terrible Service, Won't rent from them again!!!”
About Europcar: 5.3 /10
At first, we were very delighted to have a wonderful service and the counter staff Neda was very helpful in stating out the terms and conditions and she stated that we would be able to change the credit card for payment and have a different credit card to be charged when returning the car. As we were returning the car, we were surprising when the rude Indian clerk told us that it was impossible. Then proceeded to shoo us off and told us that we could only call the hotline (which was already close by the way) to remedy the situation. We felt cheated by Neda for giving us hope that we could change our credit card payment and use a different card and we felt shamed by the rude attitude that the Indian Clerk was given us. We won't be renting from europcar ever again.
Reviewed: Tue, Jan 29, 2019

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