Budget was net a Nice experience because of the staff but the car itself was ok!!

About Budget: 6.0 /10
Very unfriendly staff!
About QEEQ: 8.0 /10
Ok service
Reviewed: Thu, Feb 13, 2020
Economy | Ford Fiesta or similar

Relevant Reviews on Budget Los Angeles International Apt


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Large SUV | Chevrolet Tahoe or similar
“Overall it was a nice experience”
About Budget: 7.7 /10
The counter staff was helpful and she give me upgrade to DINALI with 29 USD Daly difference and 17 USD for the insurance Unfortunately I configured later the car I took was Yukon XL not a DINALI as she said
About QEEQ: 8.0 /10
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Reviewed: Mon, Sep 2, 2019


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Medium SUV | Ford Escape or similar
“Horrible customer service experience with a nice car”
About Budget: 7.7 /10
When we picked up the car on the 14th of August from Los Angeles Airport, the counter staff member called Bruce was absolutely terrible. It was probably one of the poorest customer services I have experienced in my life. He was rude, bullying and even tried to sell us extra insurance even though we had bought the full insurance package covering everything there is. He was mocking us and had an attitude as if he was supreme. I don't understand how can you have a person like that on the job. Never using Budget again for renting a car, if that is what the company wants to represent. I would appreciate if you would forward this feedback to his manager.
About QEEQ: 10.0 /10
Reviewed: Sun, Sep 1, 2019

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Medium SUV | Ford Edge or similar
“Very easy to book and offering whatever is necessary.”
About Budget: 10.0 /10
Very good service from the budget staff.
About QEEQ: 10.0 /10
Very easy the booking and everything is as promised on the announcement
Reviewed: Fri, Aug 23, 2019


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Medium SUV | Ford Escape or similar
About Budget: 6.7 /10
I had to exchange the car since it had some noises from the wheels. All budget cars are heavly used
About QEEQ: 9.0 /10
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Reviewed: Tue, Aug 20, 2019

Muhamad Rusdi

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Mini Van | Ford Transit 12 Passenger or similar
“Good rental experience”
About Budget: 9.3 /10
The car is good but I need to change the car in between journey because its due for oil change.
About QEEQ: 10.0 /10
fast and efficient
Reviewed: Fri, Jun 14, 2019

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