Good job !

Great cars and great service!

Everything was smooth!

Excellent company

Thank you

Economy car booked at LAX. On arrival counter clerk tried to get me to up-grade to a Compact car, saying it would be roomier and more comfortable over long distances at an additional cost of only so many more dollars per day, which I declined and said I would stay with the Economy car booked, asked about cruise-control and was told that only Full-size cars had cruise and would do well to upgrade to one [ at extra cost of course. ] I again declined and was then given a Compact car, at no extra cost. Why ? Because they did not have any Economy cars, having previously tried to get me to pay for an up-grade which they were bound to give me gratis anyway ! Nice try Alamo. On checking 5 different makes of Economy cars, I found that they ALL had cruise control, making the counter-hand, at best, woefully ignorant of the features of the vehicles Alamo rent out, or a deliberate liar at worst. Commission-hungry rental agents who are prepared to tell customers anything to boost their income do little to maintain the reputation and integrity of Alamo. I have taken the matter up with Alamo and am waiting for their response, but thought I should advise you of the dubious methods being practiced there.

HAD TO WAIT FOR A VERY LONG TIME TO REACH TO THE COUNTER, i INITIALLY QUEUED UP FOR THE ON LINE KIOSK , AT SOME POINT ONE OF THE AGENT ASKED US TO JOIN THE OTHER QUE SINCE WE HAD BOOKED WITH IN 48 HRS, HAVING US TO FALL IN THE ALL OVER AGAIN AND DELAYING THE PROCESS EVEN MORE. HOW EVER ONCE WE REACHED THE DESK IT TOOK US 15 MIN OR LESS TO BE ON OUR WAY.

Like: The choice of my vehicle...I was very pleased!