Easy and fast car hire

全体的に待ち時間も少なく手続きもスムーズでしたので快適な旅となりました。 ありがとうございます。

受付店舗の電話番号を探すのに少し手間取りましたが、予約申し込み自体は問題なったです。

Very smooth rental service and good English speaking staff. While the pick-up location is about 5min drive away from the airport, then rental company is very responsive on LINE and provides very clear information where they come pick you up at the airport and without much waiting.

Simple process to book. Unclear with 4WD query if car has it or not. Easyrentcars.com could not answer the question and I had to clarify with the actual rental company itself. It would be beneficial to show 4WD option for locations with winter conditions.

The car was perfect for what we wanted and needed. The customer service person at pick up was really helpful, spoke English so she could explain everything we needed to know. The only issue was that our google maps gave better directions than the onboard sat nav. The sat nav kept telling something in Japanese to me, even though we had the English language turned on. So I’m not sure what it was trying to get across to me.

I was worried about using a site to book that I hadn’t previously heard of, who were giving really good prices for the vehicles we were looking at. Based on this experience, the app will be my first point of call for booking rental vehicles, even in my home country of Australia m.

Good car, cheap for fuel, good price. Staff were very helpful (see above). GPS very frustrating to operate (almost no English).

All OK.

Overall car rental wise was good. Pickup and dropoff was convenient and on time. Would recommend to use this company next time.

Car insurance wise abit troublesum.