It was nice and good experience

Great car rental experience. Kevin, a third-generation Chinese in Malaysia, was really nice. Our flight was delayed and we got the car at 8 PM, and he even upgraded us to a Toyota Vellfire. He did mention that if someone else booked it, we might have to switch cars later. But overall, it was a wonderful experience. We later switched to a brand-new Proton, with just over 1000 kilometers on it. Due to a delay in our sunset cruise by more than an hour, the rental company only charged us for an hour extra and even gave us a ride back to the hotel. The whole experience was excellent. By the way, gasoline is really cheap in Malaysia, about one-third of the price in our home country.

The staff were very enthusiastic. I rented a 7-seater but they gave me a 12-seater van, allowing me to experience driving a larger vehicle. They helped me exchange it back to a 7-seater in the evening at the hotel. The car was in great condition. I parked improperly at Eagle Square and got a fine of only 100. The hotel staff told me locals usually get fined 300.

Average

Pickup was fast. Dropoff was slightly alower at offpeak hrs (7am)