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Didn’t work as well as usual

Reviewed: Wed, Jan 29, 2020
About Europcar: 7.6 /10
I reserved a “Toyota Corolla” or similar car, however when picking up I was told my car was a Renault Clio, which to me is a smaller car class, since I am tall I had to pay for an upgrade. I had booked this same car class with other providers at Dublin airport previously and did not have any issues, will likely avoid europcar in future.
About QEEQ: 9.0 /10
Compact | Toyota Corolla or similar

Relevant Reviews on Europcar DUBLIN AIRPORT DUB


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Medium SUV | Hyundai Tucson or similar
Reviewed: Sun, Nov 24, 2019
“Good experience everytime”
About Europcar: 10.0 /10
Customer service friendly and good. The service is quick and efficient.
About QEEQ: 10.0 /10


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Economy | Ford Fiesta or similar
Reviewed: Mon, Aug 19, 2019
“Convenient and cheap”
About Europcar: 9.3 /10
I get a much bigger and hybrid car than I thought. Actually I need a car as small as possible for the narrow road in Ireland countryside but that's not a big deal. The stuff worked hard to explain the additional charge and tax and how to walk to get my car. Many thanks.
About QEEQ: 9.0 /10
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Economy | Ford Fiesta or similar
Reviewed: Thu, Jun 20, 2019
“Easy car rental should not be renting cars in Ireland. They are unfamiliar with Ireland’s insurance”
About Europcar: 9.7 /10
Tried to make us buy the most expensive insurance without discussing it with us.

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Economy | Ford Fiesta or similar
Reviewed: Sat, Jun 1, 2019
“Difficulty returning car. Instructions very poor and I hired a taxi to lead me to lead me to lot!”
About Europcar: 7.7 /10
Did not have my records when I got to counter! Lousy directions to return the car.
About QEEQ: 9.0 /10
Everything was OK!


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Economy | Ford Fiesta or similar
Reviewed: Wed, Mar 27, 2019
“Will use different company next time.”
About Europcar: 2.0 /10
Counter staff refused to give me a car unless I pay for the upgraded insurance that would cost 300 euro so I refused to pay as the car was to come with insurance and I also have coverage with my credit card I asked would the put a hold for the overage on my card and they refused.

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