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EUROPCAR is awful.

Reviewed: Tue, Jul 19, 2022
About Europcar: 2.0 /10
No one inspected vehicle at pick up or drop off. We were told to send in a video of the car. We did that. We were charged $500 with no email explaining why. We didn’t do any damage to car at all. This rental was supposed to cost $812 instead it cost us $1700.00 very upset with this company
About QEEQ: 10.0 /10
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. We will verify the unknown charge with our supplier. Please kindly reply us with related document so we can better assist you. Thank you for your understanding and help.
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar DUBLIN AIRPORT DUB


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Economy | Volkswagen Polo or similar
Reviewed: Tue, Dec 7, 2021
About Europcar: 9.0 /10
When I arrived in Dublin they hit me with the insurance charge. Asked if I had a letter from my credit card company about insurance. Of course I do not. Another customer was being asked the same question. That is a scam!


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Economy | Ford Fiesta or similar
Reviewed: Mon, Aug 19, 2019
“Convenient and cheap”
About Europcar: 9.3 /10
I get a much bigger and hybrid car than I thought. Actually I need a car as small as possible for the narrow road in Ireland countryside but that's not a big deal. The stuff worked hard to explain the additional charge and tax and how to walk to get my car. Many thanks.
About QEEQ: 9.0 /10
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Intermediate | Ford Mondeo or similar
Reviewed: Tue, Jun 4, 2019
“We paid 1,000$ more at pick up then we were suppose to pay.”
About Europcar: 6.0 /10
When my husband picked up the car we had already paid the car in full online. We did not need collision and theft because we were covered under our matercard. we even brought a letter to prove this. When he picked up the car they said we needed to put 5,000$ euros on our mastercard in case of an accident. we only had a limit of 8,000 canadian on the cars so 5,000$ euros was exceeding the limit. Finally we had to take their insurance which came to about 1,000$ Canadian. Plus we had to pay for airport tax of 25 euro which was not indicated on line when I booked the car. So 1,000$ more for the car kind of ruined our holiday. We had a fender bender during our trip so good thing we had insurance but the mastercard would also have covered it without having spent the extra 1000$ canadian. .
About QEEQ: 8.0 /10

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Economy | Ford Fiesta or similar
Reviewed: Sat, Jun 1, 2019
“Difficulty returning car. Instructions very poor and I hired a taxi to lead me to lead me to lot!”
About Europcar: 7.7 /10
Did not have my records when I got to counter! Lousy directions to return the car.
About QEEQ: 9.0 /10
Everything was OK!

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Intermediate | Ford Mondeo or similar
Reviewed: Mon, May 13, 2019
“Do not use this company!”
About Europcar: 9.3 /10
The agent at check in told me she was upgrading my vehicle free of charge. This was not even an option to decline as she handed me the keys and told me she went ahead an upgraded me to a BMW for free. We later found out that we were charged over 300 Euro for the upgrade which the company then refused to refund. Re read your contract before signing anything! Lesson learned!
About QEEQ: 7.0 /10

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