Check-In in Auckland was a total disaster, but the car was good

About Europcar: 7.7 /10
The chek-in was a total disaster, about an hour with nobody in front of us. They said the problem was all on Easy Rental that messed up everything.
About Qeeq: 8.0 /10
Reviewed: Thu, Jan 9, 2020
Medium SUV | Toyota Highlander or similar

Relevant Reviews on Europcar AUCKLAND AIRPORT


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Premium | Holden Calais or similar
“Great service. Lacking More service staff at counter. Management lack Forward Planning in Staff”
About Europcar: 7.3 /10
New car. Low kms. Engine Size not shown on Website
About Qeeq: 10.0 /10
Reviewed: Mon, Nov 25, 2019

Christian Kelbrick

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Medium SUV | Suzuki Vitara or similar
“Disappointing. I have raised a complaint about Europacar.”
About Europcar: 6.3 /10
Disappointing. I have raised a complaint about Europacar. I arrived an hour early to pick up car and was told it was not back yet nor cleaned you have to wait. I was told that they have a small fleet of cars at the moment. I did not have much confidence at all in what I was being told. At 623 I got another Car (as nothing else in same class and was offfered a volvo or mercedes at increase costs) but still no sign of mine. So there seemed little possibility it would be back on time so why risk fighting Auckland traffic.
Reviewed: Tue, Sep 17, 2019


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Economy | Holden Barina or similar
“We had to queue up at the Europcar reception for over 60 mins with 3 tired kids.”
About Europcar: 7.7 /10
Waited too long to get the car and staff were not very helpful.
About Qeeq: 10.0 /10
EasyRentCars was easy to book
Reviewed: Thu, Sep 5, 2019


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Intermediate | Toyota Corolla or similar
About Europcar: 7.7 /10
To pay the huge price for 2 days car hire a GPS should be accessible in the car at no extra charge.
About Qeeq: 8.0 /10
What is a price drop protector?
Reviewed: Fri, Aug 30, 2019


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Mini Van | KIA Carnival or similar
“Beautiful car to drive”
About Europcar: 10.0 /10
Like: I just love this car
Dislike: No faults to mention
Reviewed: Wed, Aug 8, 2018

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