Good experience. Booking again!

As excellent as always. My preferred car rental

返却時に係がいなくてカウンターに行って30分待たされて返却が終わった。よくないと思います。

1) The car while booking said medium SUV. However it was a large size SUV. Parking is sometimes challenging in Italy. Ford Kuga shouldn’t be considered as small or mid size. It is a full sized SUV. 2) The experience with Insurance was BAD. While booking it said the full insurance was covered then while picking up the car I was shown different * that said it doesn’t cover full damage.

Once we’d found the desk there was no queue and we were served immediately. However!! When we dropped the car off we were told we had parked in the wrong place even though it was a Sicily by Car (no. 44) space and we were told to move it to next to the office. We needed to catch our flight and found this unreasonable!! So we left the keys and walked away. Slightly unnecessary demand from the staff member.

Clear pricing and easy to use

Pick up at Rome Airport took over an hour. I had already booked and paid for car,so should have been much quicker process