Fantastic experience

We had to wait by the pink W. But it didn't say where that was. And the airport staff didn't no this either. Would have been beter if they had said by the pink W by door number so and so. For the rest the service was great and the car as well.

No comments great way to hire. Love the price drop.

Everything was good except for the part that the previous driver had left a lot of hair and litter in the car and Great Rentals did not bother to clean it.

Lovely people. Easy and efficient. I would hire from them again.

Fine platform. Not all info correct on site eg hire if booster seat only cost $30 not the $65 quoted on site.

On calling your office for pick your staff on the phone, English language was very difficult to understand, not able to give clear directions for pick up at the arrivals terminal in Auckland international airport. Your van has not advertising therefore when searching for the van there are hundreds of white vans! On arriving at your pick up location your staff were going to give me a very old SVU and not the one you advertise on your web page!!! Then I got a million excuses why I couldn’t get the car I booked... reason other people had booked ..... hello I booked this car back in April!!! Then the staff finally agreed to give me an upgrade in all the process took over an hour ! Staff are polite but very inexperienced and poor English!

Like: Uncomplicated and very helpful! Thanks!
Dislike: Cigarette smell in the car.