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Nice and smooth process

Reviewed: Thu, Dec 26, 2019
About OK Mobility: 8.7 /10
At arrival wasn't easy to locate the pick up point, apparently you need to go to the main Street outside of arrivals near the bus/shuttle stand (nothing to do with OK rentacar). Nevertheless the pick up van showed up while I was leaving the airport doors so it was quick to get to the stand (about 5 min drive). In the stand the pick up process was smooth and quick, only repair was the poor lighting in the garage and the car wasn't washed/vacuum cleaned. Got a Renault Captur, nice SUV with lots of space, adjustable boot space, sensor all around with rear camera, touchscreen display but only 5 manual gears (petrol - consumes about 6.5 L/100 km in mixed driving). Engine slow to respond when cold and when changing gears make a strange noise but pleasant to drive. Overall very happy with OK rentacar and the costumer service at front desk was good, especially when dropping off.
About QEEQ: 10.0 /10
Standard Crossover | Nissan Juke hatchback or similar

Relevant Reviews on OK Mobility Lisbon Airport Terminal 1 (Shuttle)


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Economy | Seat Ibiza 2 Doors or similar
Reviewed: Tue, Oct 22, 2019
About OK Mobility: 10.0 /10
Quick and easy for sure will hire from them, wonderful staff.
About QEEQ: 10.0 /10
All went good! 5 star.


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Economy | Nissan Micra 2 Doors or similar
Reviewed: Thu, Aug 15, 2019
“It took a while to aquire the car. However apart from this every thing else went well.”
About OK Mobility: 8.7 /10
The car was great. Thank you for the upgrade. Unfortunately, picking up the car was a bit more difficult, as we were not given directions and waited inside the airport at the usual car pick up area ( by the Vodaphone kiosk), before anothe car company individual approached us and assisted us by telling us to go outside. We also waited a while to pick up the car. Apart from the pick up we were very satisfied with the state of the car. The return process was excellent. The lady even assisted us in connecting to the internet so that we could order an Uber to take us back to our hotel.
About QEEQ: 8.0 /10
Platform worked well in connecting us with a rental.


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Mini | Fiat 500 or similar
Reviewed: Thu, Aug 1, 2019
About OK Mobility: 5.3 /10
Waited way too long to get the car (almost 3 hours). There were too many problems of management with this rental company. Some customers had been waiting for more than 4 hours to get their car!! They did not have enough cars, not even staff dealing with the problems and no one waiting at the airport to get to the pick up location. I had to call several times for a van to show up.


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Mini | Fiat 500 or similar
Reviewed: Mon, Jul 8, 2019
“Great experience and helped me explore beautiful portuguese places. Worht it!”
About OK Mobility: 9.3 /10
They were super good and kind.
About QEEQ: 8.0 /10
It was super easy to book and got a pretty nice deal with full coverage. They didn't provided any information on the pick-up process with Ok Rent a Car so I spent sometime looking for the place and had to call them directly to get explanations. If you don't have you'll be in trouble.


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Mini | Fiat 500 or similar
Reviewed: Thu, Jun 27, 2019
About OK Mobility: 8.7 /10
personnel accueillant, et efficace
About QEEQ: 8.0 /10

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