Good value, high risk

M.Easterbrook

United Arab Emirates

Reviewed: Sun, Dec 15, 2019

About Hertz: 8.0 /10

Only issue was car read low tyre pressure on pick-up. i had to get the tyres pumped up when stopped at a fuel station. Hertz did not honour the EasyCar value, and had me pay a larger number. The original number they quoted was excessive, and was a holiday changer. Thankfully they released the car to me at a better rate, but still more than agreed in the EasyCar terms.

About QEEQ: 7.0 /10

I raised this with Easyrentcars. They say they will refund me the overpaid value as per the Easyrentcars contract. I am still waiting. 20 working days were advised to me as the time I would need to wait for the refund. We are approaching the 20 day mark, so I hope this is resolved in the time allocated.

Medium SUV | Kia Sportage or similar

1 days rental

Relevant Reviews on Hertz DUBAI AIRPORT

United Arab Emirates

4 day rental

Small SUV | Toyota corolla cross or similar

Reviewed: Fri, Jan 5, 2024

“Easy-Breezy”

About Hertz: 9.0 /10

Quite busy but rental draw and return went smoothly.

About QEEQ: 10.0 /10

Topnotch rental company.

K.Alsaif

United Arab Emirates

2 day rental

Standard Crossover | Corolla Cross Hybrid-hybrid or similar

Reviewed: Tue, Nov 8, 2022

“Disappointing service from Hertz”

About Hertz: 8.0 /10

Even though the staff at the counter at the terminal and the staff at car delivery were friendly, I was disappointed with two aspects. First, I booked a hybrid car, and the staff member mentioned that since I came about one and a half hour early they will not have the car. So I got a normal gasoline car instead. Secondly, the vehicle took more than half an hour to arrive at the delivery station after I reached there, which is totally unacceptable. By the time I received the vehicle, it was only 30 minutes before my original booking time, so there was no reason not to have the exact car I booked. I think they did not have the type of vehicle anyways. I was disappointed with the service. it was not what I expected from a reputable agency like Hertz.

About QEEQ: 10.0 /10

Great service. I would like you to take my issue with Hertz as I did not get the service I paid for.

F.Zine elkelma

United Arab Emirates

1 days rental

Luxury SUV | Hyundai Creta or similar

Reviewed: Fri, Aug 16, 2019

“Voiture correcte”

About Hertz: 10.0 /10

Le personnel professionnel rien à dire. Ma seule déception c'est que la voiture manque énormément de puissance. Elle avait beaucoup de mal à monter à chaque fois. En ce qui concerne la propreté le confort il y'a rien à redire

About QEEQ: 10.0 /10