There was a lot of pressure from the counter staff on pickup to buy extras, such as insurance and toll passes. When you are tired and do not know the rules it is easy to be taken advantage of,

I can promise you I will never rent from Fox and I will tell this terrible experience for all of my friends.

To slow to pickup!

The car was exactly what we needed and reserved for us. The issues began when we had a flat tire and needed assistance. Roadside assistance and customer service through fox was horrendous. Luckily my husband was able to put on a spare and we drove to the nearest fox location to swap out the vehicle. They did proceed to charge us since we did not fill up gas on the way with a donut on the car. Classy service.

Would use again.

Counter staff were straightforward and helpful. But she kept pushing for extras, none of which I needed. A bit tiresome!

Very easy using to book the car. Good value. All went well and to plan. Thank you!