Extremly Bad Service

T.Thongsard

Thailand

Reviewed: Fri, Oct 11, 2019

About Chic Car Rent: 5.0 /10

1. No ones standby for the customer at the car park 2. when i got the car So terrible inside / there were Full of stain From Beer or the other liquid was dry already that sticky and bad smell all in the car .. so i have to clean-up all 5 back seat by myself before let's my family Sat 3. when i want to drop-off the car i call to let them know before I arrival to the airport about 10 mins no ones wating me so i have to wait the staff... ******it's the first time For bad experience with chic car rent cause i always chose this brand everytime that i had travel / may be next time I would find other brand for Standard service. thank for the extremly bad experince.

About QEEQ: 10.0 /10

Large SUV | Toyota Fortuner 7 Seats or similar

1 days rental

Relevant Reviews on Chic Car Rent Phuket Airport (HKT)

Gary W

Thailand

1 days rental

Small Crossover | Honda BR-V or similar

Reviewed: Thu, Oct 3, 2019

“Hunting for the Car Hire company counter”

About Chic Car Rent: 6.7 /10

The counter is very difficult to get to. From the Int'l terminal you have to walk to the domestic terminal. When you get there you have to go through the usual baggage scanning procedure to get in, you then need to walk to secure area exit door (the counter is in the domestic terminal air side area) the guard will then check your car reservation details and let you use the airport staff entrance which means even though its only 20-30 meters from the first scan you need go through the whole scanning exercise yet again (my tip is that if you are travelling with others you get one of them to wait outside the terminal with all your baggage). Once you gone through all that hassle its then clear sailing to get the car.

About QEEQ: 10.0 /10

HenryD

Thailand

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Thu, Aug 8, 2019

“Smooth all around!”

About Chic Car Rent: 9.0 /10

Car was alright except that it was surprisingly weak on the Phuket hills.

About QEEQ: 10.0 /10

Really good experience all in all.

T.A.

Thailand

1 days rental

Large SUV | Toyota Fortuner 7 Seats or similar

Reviewed: Mon, Jul 22, 2019

“Rental Car Phuket via EasyRent. Well worth the money spent. Easy to find, works well. No problems.”

About Chic Car Rent: 9.7 /10

Helpful counter staff, no waiting lines.

About QEEQ: 10.0 /10

Pappan Majumdar

Thailand

1 days rental

Small Crossover | Honda BR-V or similar

Reviewed: Mon, Jun 10, 2019

“Very nice and smooth”

About Chic Car Rent: 7.7 /10

What I loved is that Chic Car Rent gave us an upgrade. Gave us a very nice car in top condition. What was a bit cumbersome was the pick up process. Because we had to wait for someone to pick us up from the international terminal to go to the domestic terminal and do formalities. The pick up process took a lot of time. More than half hour. But, the officials at the Chic Car Rent were very nice people and very helpful and courteous. So, overall I am quite happy. Just pick up process time needs to be reduced.

About QEEQ: 10.0 /10

Very nice. No complaints whatsoever. I cancelled one booking to rebook at some other time slot. And the refund was processed in 1 day flat. That was like wow. I never expected such an amazing speed of refund. You guys are amazing...Everything else was also good. Ease of booking, the choices, the price offered. Just too good. Am very happy with ERC. I will certainly use you guys every time I plan a holiday