Easirent Dublin Airport Review: Pickup/Drop-off Acceptable, Cleanliness Excellent, Customer Service Ac......

r.mehra

Ireland

Reviewed: Sat, Sep 28, 2019

About Easirent: 6.7 /10

Our flight was delayed and the girl stayed late to allow us to collect the car which we thanked her for and appreciated. However, she spent a lot of time then trying to sell us insurance we didn't require and attempted to use scare mongering techniques. When we dropped the car off on the last day, shortly after the opening time, she was unable to provide any advice or help with getting to the airport. The airport shuttle didn't show up and she had no idea about it nor any taxi numbers or advice. The website stated there was an airport shuttle and she knew nothing about the company nor times and didn't know how to contact them. She was very unhelpful and off-hand We found taxi numbers online however there was no availability to pick us up. When we asked to speak to the manager and said we would have to complain, she told one of the employees to take us to the airport as he was going in the direction of the airport as he was leaving.

About QEEQ: 8.0 /10

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

Ireland

2 day rental

Mini | Fiat 500 or similar

Reviewed: Thu, Oct 20, 2022

About Easirent: 7.0 /10

Cheap and clean but the car was damaged with one mirror held on by tape. The pickup took ages at the airport and the chosen car was not available. They upgraded us for free but it took ages to check in and get a car to us even though it was only us and one other booking

About QEEQ: 9.0 /10

M.Riordan

Ireland

1 days rental

Mini Van | Volkswagen Touran 7 Seats or similar

Reviewed: Wed, Sep 18, 2019

“A very curious arrangement”

About Easirent: 6.3 /10

Dublin airport car rental. Google. Easy. Arrive in Dublin. Call Easyrentcars. Stand in pickup location for 25 mins. Get on bus for 40 mins to car rental site residing 800 yards away. Reason: it’s a Hilton hotel shuttle. Route: drive 5 miles away from airport in rush hour traffic, drop people at Hilton, turn around and drive 5 miles through rush hour traffic back to airport and drop off poor car rental customers at Easirentcars. Wait for 30 mins to speak with front desk. Provide €2600 ‘deposit for damage’. Watch staff look perplexed that I wanted the car on the booking. Informed that a 7 seaters isn’t on site. Sit down and contemplate some inappropriate actions. 20 minutes later car arrives. Wait further 10 minutes as paperwork not ready. Woman on reception laughs saying it’s not always like this. Contemplate more bad things. Drive car away and drink heavily. After journey is completed. Angry. Unlikely to use them again even if I had to drive my family away from an apocalyptic event.

P.Kilcline

Ireland

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Mon, May 20, 2019

“Pretty good”

About Easirent: 10.0 /10

The young girl Laureen was fantastic very helpful, pleasent could not do enough for you a pleasure to deal with her

About QEEQ: 9.0 /10

Ireland

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Fri, May 10, 2019

“Terrible and cheap only to start with”

About Easirent: 5.0 /10

Employee in person and then employee on the phone said I could have brought the car back later due to their slowness in providing me with a car. No one mentioned any price to pay on top and I have been “secretly” charged 40€. Had to check statements to notice it. Terrible planning at pick up (bank holiday apart) and customer service not transparent