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Live Chat Email Us Service Code: 6623506267

Speak english to American customers

Reviewed: Tue, Sep 17, 2019
About One Switch: 6.0 /10
The staff was unavailable at pick up. The only person there spoke no English. When the country person arrived, she only spoke a little English. After spending 1/2 hour trying to figure out the computer (and texting on her phone throughout the entire process) we got in our way. We told them we were dropping it off at 5:00AM on 9/9 but no one was there at the location. They ended up directing us to drop it off at the airport WITH THE KEYS IN IT!!! I will never use that company again. I will also reconsider using easy rent cars to avoid getting stuck with them again.
Intermediate | Toyota Corolla or similar

Relevant Reviews on One Switch Miami

M. Duffy

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Compact | Nissan Versa or similar
Reviewed: Thu, Aug 13, 2020
About One Switch: 10.0 /10
Car was an upgrade at no charge! Excellent condition. Enjoyed the ride.
About QEEQ: 10.0 /10
easy peasy. Thanks
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Compact | Nissan Versa or similar
Reviewed: Tue, Apr 9, 2019
“Need to make sure Airport Broad shows : Van pickup is One Switch not Easy Car Rental on Voucher”
About One Switch: 9.3 /10
Very Good
About QEEQ: 10.0 /10


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Compact | Nissan Versa or similar
Reviewed: Tue, Apr 9, 2019
“This is the worst rental car company in the world”
About One Switch: 2.0 /10
One switch were the worst. Not helpful, rude, a giant rip off. try to upsell us for everything. And then ultimately couldn't rent the car because they wanted to make us pay for the insurance that we already had in place.


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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Mar 30, 2019
“Misleading price quote”
About One Switch: 5.3 /10
I was very disappointed that my car rental ended up costing $200 more for the week than what I contracted to pay. I found this car rental on the website kayak.com which showed a full price of $105 for the week, which was to be paid in full in advance, with $0 due at pickup. When I got to the car rental place at One Switch that despite my showing proof of having my own insurance with full coverage, I had to pay another $9 per day for not using their insurance, which I think is a terribly unfair and unethical business practice. Furthermore, I was charged another $13 per day for Sunpass (not optional) which does not even include the actual toll cost. Further I was charged an additional rental day at $52, plus taxes, because my pick up was at 9:00 a.m. and my drop off was at 11:00 a.m. The employee at the counter did not speak English well and was difficult to understand and communicate with. The vehicle itself was a high mileage vehicle which was not in very good condition. If i had known of the true cost of this rental, I would have not rented with One Switch and would have gone with a more reputable company.


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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Mar 23, 2019
About One Switch: 7.3 /10
The staff at one switch counter wasn’t friendly. They over charge us for not taking their insurance policy. An “administration fee”. Over priced toll pay. I will never use this company again
About QEEQ: 8.0 /10

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