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Live Chat Email Us Service Code: 2506432038
Search for Trust Auto Group Car Rentals in Vancouver

Friendly, efficient, good value car hire in Vancouver.

Reviewed: Mon, Sep 9, 2019
About Trust Auto Group: 9.3 /10
Easy pick up....no queue as off-site from airport. We did struggle to find the office as it is part of a car sales showroom so not 100% obvious and we took a taxi from downtown Vancouver rather than use the pick up service from the airport provided by the company. There was a plastic "cover" dangling from the bottom of our car that was very obvious at pick up that we couldn't understand why it hadn't been identified and fixed before we took the car out. There was no effort made to repair it before we drove off so we temporarily fixed it ourselves. But otherwise, good.
About QEEQ: 10.0 /10
Easy to use, best value compared to other hire cars from airport.
Full Size | Nissan Altima or similar

Relevant Reviews on Trust Auto Group Superwin Auto Center

Stubbscats

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Compact | Nissan Note or similar
Reviewed: Mon, Aug 26, 2019
“Unconventional but Got Us What We Needed”
About Trust Auto Group: 7.0 /10
The experience was a little strange over all but we did get upgraded to a better car and it was good. We didn't seem expected at pick up and the car we received hadn't been yet cleaned and the tank was only half full. We never would have found the place without our phone GPS to return the car and no one seemed quite sure what to do with us once we were back. A truly sweet associate came to our rescue and drove us to the airport, for which we were grateful.
About QEEQ: 7.0 /10

Xander

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jul 17, 2019
“Car was adequate, service was average, car not clean.”
About Trust Auto Group: 5.7 /10
Not a convenient process to collect car. Instructions was difficult to follow. Car was not cleaned inside nor washed outside. When I queried I was told its a busy season and the turnaround time from booking to vehicle was to short. Car seat was not ready & had to install it myself in the car.

Jeff Y.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Jul 11, 2019
“Not worth the hassle. Very poor service with beat up cars.”
About Trust Auto Group: 4.0 /10
No. I had to wait over an hour for pick up, which no one showed up so I had to get a taxi. Upon arrival, they did not provide the car I booked, but gave me a car that had 2 cracks in the windshield, no air conditioning and scratches in various locations. Also, a different language was spoken in front of me with other staff members, not professional at all. This was by far the worst experience renting a car. I am requesting for a full refund.
About QEEQ: 10.0 /10
Platform was fine.

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Intermediate | Honda Civic or similar
Reviewed: Wed, Jul 3, 2019
“Not try again”
About Trust Auto Group: 3.3 /10
The business hours are not convenient at all!!!!

B.Tay

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Intermediate SUV | Ford Escape or similar
Reviewed: Mon, Sep 3, 2018
“Good price, met our needs”
About Trust Auto Group: 8.6 /10
Dislike: The pick up and drop off was not at the airport, you have to call them and then they would send a car to pick you. Picking up was not too bad but the drop off was a huge problem. The complimentary "shuttle" service is only within office hours, so for us, our flight was at 10am which means we had to be at the airport by 8am, and the rental company told us we had to drop the car at their office and book a cab to the airport. That was inconvenient and extra cost to us.

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