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Search for Iversta Rent A Car Car Rentals in Toronto

could have been better.

Reviewed: Mon, Sep 9, 2019
About Iversta Rent A Car: 5.7 /10
First, they did not have a full size car. I ended up with a Honda civic which was too small. I had to spent a lot of time to convince the guy that I booked a full size car. Then with so many things going on, I forgot to ask my drivers license back before I drove away. I wish they could remind me. The vehicle was in good condition, its jut not what I booked
Full Size | Toyota Camry or similar

Relevant Reviews on Iversta Rent A Car Iversta Car Rental - Toronto Airport


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Small SUV | Toyota RAV4 or similar
Reviewed: Tue, May 24, 2022
“Above and Beyond”
About Iversta Rent A Car: 9.0 /10
The customer service was phenomenal. The representatives were extremely helpful and kind... and I needed a LOT of help that day after an international flight. I would highly recommend.
About QEEQ: 10.0 /10
Surprisingly simple.

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Compact | Nissan Versa or similar
Reviewed: Wed, Aug 21, 2019
About Iversta Rent A Car: 7.0 /10
The car company is a very small company, so not what I was expecting. I did not see any of the other rental vehicles at their office/parked in the area. The airport pick up was on time, but I was informed that the "office key" had been left at home and this would cause a delay in accessing my vehicle. I was driven to Tim Hortons and the young man, very pleasant, bought me a coffee while I waited for him to return, after retrieving the key from his home, to take me to the office. Instead of an 8 a.m. pick up of the vehicle, I accessed the vehicle at 9:15 a.m. The vehicle had many scratches and dings, the interior seats were stained, and there was some sort of hardened white powder all along the inside edge of the driver side floor. It drove well enough (Hyundai Accent) and met my needs just fine in terms of size/mechanics. At pickup, I learned that I would need to book a cab for the drop off time as the office was closed at 7 a.m. when I needed to drop off. I was told by the staff that it cost $8 for a cab (they provided me with a cab company number to call). Upon dropping off the car and calling the cab company, I was told the charge would be $16, not $8. Overall, an average experience. I would most likely not use this company again due to the inconvenience of pickup and drop off.
About QEEQ: 10.0 /10
Booking was straightforward. No concerns.


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Full Size Van | Dodge Grand Caravan Model Guaranteed
Reviewed: Fri, Aug 16, 2019
“Excellent Value for money.”
About Iversta Rent A Car: 5.3 /10
The car was in poor condition. I was advised by the gentleman checking the car that the car was a 2018 model but upon inspection of the key tab and log book it was a 2016 model. The car was dirty on the outside and I was told that this is how it comes back from the car wash at the garage. The car had numerous bumps, dents, scratchers and the bonnet was partly bad where it looked like it was in a crash recently. I asked about this and I was told that there were too busy to get the bonnet fixed. Inside the car there was no GPS, the floor of the car had multiple car mats of different colors and models. The was no option to charge phones inside the car and seeing as we were travelling with 3 children this was a big inconvenience. The air conditioning was non existent in the back of the car. I told this to the gentleman who checked upon returning the car and he just looked at me as if to say "what do you want me to do about it". Altogether this was by far the worst rent a car that I have ever driven and I would not recommend this car to anybody.
About QEEQ: 8.0 /10

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Compact | Nissan Versa or similar
Reviewed: Tue, Jul 9, 2019
“Overall good experience”
About Iversta Rent A Car: 10.0 /10
The staff is very helpful and accommodative. Picked up the phone and just called them to get my request accommodated :)
About QEEQ: 10.0 /10


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Full Size Van | Dodge Grand Caravan Model Guaranteed
Reviewed: Fri, Jun 14, 2019
“The price was reasonable, the car was good, but the customer services are so bad.”
About Iversta Rent A Car: 8.0 /10
When I received the car, some scratches were all recorded on the sheet except those on the front passenger side. The person who was marking the scratches said that this is not a problem as it is only a painting issue and he knows about it. However, when I've returned the car, these scratches were a big issue for the same person who was pushing me to make an insurance claim to fix it. When I've tried to remind him about what he said when I received the car, he played can't remember anything about what he said then. Then he starts trying to make accept it by saying it is not going to affect me as it is going to be on the Amex Gold card insurance. At that point, my daughter provided pictures she got when we received the car, as she found it very weird what he said then. The pictures showed all scratches, including those on the front passenger side, which forced that person to withdraw his demands. I feel very uncomfortable to deal with this company ever again as I believe they are not as I was expecting.
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