Excellent customer service when picking up and dropping off. Car in good condition, given the kms it had done. Great value for money.

all was good

no problems

Car was dirty, dipped headlight didn’t work so couldn’t drive car at night. Fault showing low tyre pressure showing on pickup. Location nowhere near airport, not informed before booking.

Pretty terrible with Atlas, reception was extremely unprofessional, the guy had a pet parrot which the guy would stop half way on my check in to feed?! The car also stank of urine

Like: I liked that they listened to my feedback, I booked on a third party site and some of the pickup location information was missing as well as instruction to call and let them know you were ready for pickup. The process was detailed and easy and quick once I was at their office to collect the car. I was offered additional discounts and the option to extend my hire for the same price I had booked it for - not a higher price :)
Dislike: Waiting to be collected and taken to their office when I could have been dropped directly there to collect the car (miscommunication with the third party site).