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Live Chat Email Us Service Code: 3203418029

Deposit return

Reviewed: Wed, Aug 28, 2019
About Hertz: 7.3 /10
I have still not have had confirmation that the deposit will be returned to my credit car. I was told I would be informed by email within 24 hours it's now 48+.we were given a Volvo x40as the car ordered was not available
About QEEQ: 8.0 /10
Compact | Renault Captur or similar

Relevant Reviews on Hertz in Sweden

Tommy Leo

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Wagon | V60 Plug In-hybrid-4wd or similar
Reviewed: Thu, Nov 10, 2022
“I didn’t got the car I ordered, so they gave me a great upgrade. So overall a good experience”
About Hertz: 7.0 /10
They use Deodorant when they clean the car, which is not good if you are allergic or asthmatic. Poor vacuuming off the car, before pickup. Washer fluid was so low that after the first use, it told me to refill. I misplaced the receipt for the fluid, so of course i didn’t get reimbursed

D.Swanborough

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Compact | Kia Ceed Estate or similar
Reviewed: Thu, Jun 30, 2022
“Do try and avoid booking a car on Midsummers Eve.”
About Hertz: 10.0 /10
Considering in was midsummer weekend collection went well even though I had to pick up the car much earlier than booked because of early closing. Communication through email was good but letting me know I had to get to the collection point earlier meant leaving our Copenhagen hotel after 4 hours sleep. I never met any Hertz staff! But understand it was midsummer celebration time.
About QEEQ: 10.0 /10
Everything was smooth except an error on the confirmation page meant the insurance didn’t show. When asked you sent this on. You prepared a list of paperwork I needed to print out to show and said I needed an international driving permit. So I took time to buy one even though the Swedish government say it’s not necessary. At the collection point from the information desk at the airport the only thing checked was my UK license. No Hertz staff around because of midsummer and I had to change my plans to collect the car being forced to get there 3 hours sooner or no pickup. That meant leaving Copenhagen hotel after 4 hours sleep to catch train to be there. At least Hertz kept me informed about this all though at last minute.

R.Rollason

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Premium Wagon | Volvo V70 Estate or similar
Reviewed: Fri, Nov 26, 2021
“Easy, safe, great car, friendly staff.”
About Hertz: 10.0 /10
The car exceeded my expectations. I really like to use Hertz. Hertz is my preferred company for sure. Expensive because I normally arrive outside normal work hours, (wish it was a little cheaper then I could visit my cabin more often) but I always receive an excellent vehicle and the service is always excellent.
About QEEQ: 10.0 /10
Ease of booking. Didn't notice any price drop. But I'm sure I had an upgrade of car.

V.RUIZ

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Compact | Ford Focus 2 Doors or similar
Reviewed: Sun, Sep 15, 2019
About Hertz: 10.0 /10
The vehicule and the service of the counter staff in Malmo were excellent. We would recommand it.
About QEEQ: 10.0 /10
All went very well on the platform, so we have no comments to do.

B.Kiefel

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Wagon | Volvo V60 Estate or similar
Reviewed: Tue, Jul 24, 2018
“Amazing car rental and free upgrade”
About Hertz: 10.0 /10
Like: We loved the whole experience, super quick and friendly and we also got an amazing upgrade to a one month old Volvo!

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