Finally I could not get the rental car reserved. The guy at the counter insists on extra charges

I didn’t end up getting the car because the guy behind the counter at right cars was rude, and very condescending. I ordered and had paid for a mid size car and he only said he could give me a small car for the same price. I decided that I had paid for a mid sized car and left to go hire a car through thrifty instead.

Right Cars counter was no help, first they tell you mandatory insurance or no car rental , they hit you with two types of insurance totaling over $29. they do not take your black car CC insurance. ( RIP OFF), second car was suppose to be a Full size looked more like compact, and dirty , seats were all stained, car inside was dirty. third deposit was suppose to be returned same day, now they tell me when i return car it would take up to 7 days. Customer service was horrible. will never rent from them again i will stick with dollar,hertz,national, budget. never again

This place has 1 star reviews for good reason with their bait and switch prices doubling the online quote with excessive “Mandatory” fees most other rental companies don’t require. The manager of the store who also was my attendant behind the desk had the NASTIEST take it or leave it attitude when i expressed that none of these extra fees were specified in the booking process and blamed the booking platform.

The man at the counter was a jerk who took pleasure in being mean to his customers. It is a shady little little hole in the wall across the street from the airport. So many additional mandatory fees not charged at a real rental car company. Nothing more than fake advertising and a real scam.

The cars front bumper was falling off, and it had all kinds of dings on it. The paperwork was printed so small you couldn’t hardly read it and had all these rediculous added fees that they tried to get me to agree to. They said they couldn’t take my insurance and I had to get there’s. I argued and they finally took mine. It was a big deal trying to get a shuttle from the airport to the car rental place. We waited over 45 min for the van. I called them 3 times before someone finally showed up.