I asked for an intermediate sized car, as I just moved to the country and had a lot of luggage with me. I asked for a larger car because of my luggage, and was promised a Toyota Corolla or similar. Hitch gave me a Mazda Demio, which BARELY fit my luggage. The keyless entry didn't work, and they were not very accommodating at pick up. I feel like I was downgraded on my rental, the car had no trunk space, and was SMALLER than I paid for. I feel like I paid much more than I should have for that car.

Make sure check the car in detail when you pick up the vehicle to avoid any unnecessary cost.

Good price, good service

Car didn’t meet any expectations. It was very old, did not even have USB port, Interiors were worn off and dirty. Car was making noise all the time, steering wheel was hard to control (no power steering Despite being automatic). Car pickup was not great and it consumed lot of fuel. Overall a very very bad experience.

Car pretty battered and bruised and had 160,000km on the clock and had not been cleaned inside properly, there was a sticky mess in the central console that got all over my partners phone. The cigarette lighter and usb didn’t work so couldn’t charge phone needed for sat nav. Brakes on the metal thus making a noise that should have been picked up and potentially dangerous.

The car side mirrors electrics didn’t work, there was damage to one of the side mirrors that wasn’t noted on the condition report which made us feel it could have been our damage however original photos had the damage there. Missing car Aerial so couldn’t reach radio stations, everything else was great