Good

Collection was over 1hr, and drop off was easy but I was overcharged for something I am now waiting to hear from. When collected car, was not clean inside, could do with a better clean next time .

All ok fast respond !

The car was good but it has a couple of problems like it's was telling they have problem with the collision sensor, the it doesn't detect the car keys, but it was in good condition

I like the process of booking, it was a good experience

We had an issue with the first hire car as it broke down. We had to make several calls to the Dollar Customer Service line over a 3 hour period trying to organise the car to be towed (and I've just had a phone bill for £115!). So not the best experience.

No issues.

When we collected the car we asked if possible to add another driver for two weeks only. We were told not a problem. No other information was given out or offered. On returning the car we were charged an extra $400 dollars for the extra driver! The extra driver could have hired their own car for that cost. Why were we not that the cost would be so high?

Like: Our car hire from Dollar was processed quickly, efficiently and customer service was excellent. We were able to pick up our car and travel to our destination with no problems.
Dislike: .