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Definitely recommend!

About PAYLESS: 9.6 /10
Like: Rental specialist was great, she was humorous and was quick to help us. It was very late so we could tell that everyone was tired, but we were helped and it was quick. Experience was great because our vehicle was not available, and we got a free upgrade. Specialist also did not at all push for any additional products or services, which is great and helps speed up the process for clients who know what they want!
Dislike: Being close to the airport means that this location will have lots of clients who arrive later than expected due to delayed flights. As this is out of everyone's control, a more legendary customer experience would be to have plans and accommodates for these clients. I was 1 hour late in picking up my vehicle, but it was given away because we were late. Although our rental specialist was able to upgrade us without a fee, it leaves me thinking what if there were no vehicles left, what would we have done? Car was also very dirty, food crunches left everywhere, windows were absolutely disgusting. We did have to clean it ourselves.
Reviewed: Mon, Nov 20, 2017
Intermediate | Toyota Corolla or similar

Relevant Reviews on PAYLESS Las Vegas - Airport

A.Phelps

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Compact | Dodge Neon or similar
About PAYLESS: 8.0 /10
The car had dents, scratches, & several other marks on the passenger doors. When I notified them of the damage I was told to just take a picture. It was a bit excessive & asked for a different car. I was told to just take a picture that I wouldn’t be billed for it.
About Qeeq: 10.0 /10
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Reviewed: Tue, Jun 11, 2019

T.CLAYBURN

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Intermediate | Toyota Corolla or similar
“disappointing”
About PAYLESS: 5.7 /10
the car was dirty, smelled like smoke, gas was not full, I believe I was downgraded cars. The gas tank was not full but expected to bull at return.... Could not get a hold of customer service to extend rental.. could not return the car until rental was extended so no late fee was given.. it kept transferring me to avis which could not help me... it was a complete run around...
About Qeeq: 10.0 /10
Reviewed: Wed, May 8, 2019

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Full Size | Ford Taurus or similar
“Very reasonable for pricing and easy to locate in Vegas airport terminal.”
About PAYLESS: 6.0 /10
The windows of the vehicle were smudged and blurry. It also smelled like smoke when we entered the vehicle.
About Qeeq: 9.0 /10
Reviewed: Thu, Apr 25, 2019

k.prunty

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Compact | Hyundai Accent or similar
“Did not have the right car”
About PAYLESS: 6.3 /10
Ended up with pickup gas guzzler
Reviewed: Wed, Feb 20, 2019

M.Arguello

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Intermediate | Toyota Corolla or similar
“Excelente”
About PAYLESS: 10.0 /10
Like: Everything
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Reviewed: Wed, Sep 5, 2018

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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