Awesome ecomical car

Car was more than up to the job required although sat nav would have been better as an option Staff at ace couldn’t be more helpful

QEEQ bilking procedures were extremely easy Also all enquiries were dealt with easily & professionally

There’s is no afterhours support. After 4:30pm, there’s no one to talk to.

The guy, Eric, was helpful. He sorted our ace rental booing with hertz.

all good

I have booked cars before and this time was the only that I didn't like much. The car wasn't economy as said before, also it was an old car, which made me be worried with some noises during the trip. Also the price on the app was totally different.

Car was damaged and in poor condition inside and out. When we mentioned this the counter staff didn't seem to care. We weren't shown around the car or given instruction. It had alot of miles on the clock and we were concerned it would get us to our destination. The age and condition of the car it should not be on the road for hire. For the amount of money we paid for hire we did not expect to get something as old and damaged. We are going to put in a complaint to both ACE and AXA insurance. We are still awaiting the return of the $750 holding fee from ACE.