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Live Chat Email Us Service Code: 9028364037

Never using Alamo again.

Reviewed: Tue, Jul 30, 2019
About Alamo: 3.3 /10
We booked a standard car to have enough space for 3 kids car seats and luggage for 5 people. We were supposed to have a Peugeot 508 or similar but they didn’t have any suitable cars so we were given a Peugeot 208 instead which we had to squeeze into for the week - extremely uncomfortable and ordering an economy car of this size would have been £60 cheaper! The waiting time to pick the car up was ridiculous. Told to wait for a staff member to check car over. After 30 minutes, went back to check then told a different message to go and collect car ourselves. Absolutely appalling service.
About QEEQ: 10.0 /10
Booking was fine. I hope someone gets in contact to rectify the above issues and refunds the ‘standard’ car fee as we were given an economy one!
Standard | Peugeot 508 or similar

Relevant Reviews on Alamo GENEVA APT FRENCH SECTOR

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sat, Feb 29, 2020
“Great”
About Alamo: 10.0 /10
Great
About QEEQ: 10.0 /10
Great

A.Alhajri

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Premium | Mercedes-Benz C Class or similar
Reviewed: Mon, Aug 12, 2019
About Alamo: 9.0 /10
I could not find the car I ordered and it was changed one day later. Thank you to Almo for their service.
About QEEQ: 8.0 /10
Translate the site into Arabic

View more >
Mini Van | Peugeot 5008 or similar
Reviewed: Tue, May 7, 2019
“Pick up at the French side of GVA airport: be aware”
About Alamo: 8.3 /10
The guy at the counter was by himself, so it took kinda long time to pick the car up. A very important notice: from November 2018 on, to pick the car up at the French side of the Geneva airport, you can pass through the Swiss-French border with you car reservation, no worries (coming from the Swiss side to the French one). But when you drop the car off and you want to come back to the Swiss side, you are not allowed to just walk in (unless you are catching a plane that departs from the Swiss side). That can be a nightmare. At least the staff of Alamo was really kind and gave us a ride back to Switzerland, where we could take public transportation back to our homes.
About QEEQ: 10.0 /10

s.crijns

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Compact | Ford Focus or similar
Reviewed: Tue, Feb 5, 2019
“No winter tyres on your fleet at this location in middle of winter is irresponsible!”
About Alamo: 8.7 /10
In the middle of the winter I would expect your fleet of cars at Geneva airport to be equipped with winter tyres. The Swiss side fleet has but the French side fleet doesn’t and a surcharge for it is 23 euros a day. This is profiteering. How can you send people out in the snow on summer tyres, it is irresponsible and charging this much of a surcharge is despicable. I shall take this further.
About QEEQ: 10.0 /10

Bernie Green

View more >
Economy | Citroen C3 or similar
Reviewed: Sun, Jan 27, 2019
“The staff were pleasant but gave us no paperwork”
About Alamo: 7.7 /10
The staff were pleasant but gave us no paperwork nor instructions to get back to the French drop off location. We went round in circles for ages. Eventually, we found the Alamo desk on the Swiss side but they did not really help. Again we went in circles. The car itself was good but the return experience was very stressful and spoilt our return journey
About QEEQ: 7.0 /10

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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