Muy mala experiencia en el mostrador y con el servicio de atención al cliente

About Budget: 7.7 /10
7 llamadas para saber qué tipo de gasolina llevaba el coche.
Reviewed: Sun, Jul 28, 2019
Compact | Ford Focus or similar

Relevant Reviews on Budget Los Angeles International Apt

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Pickup Truck | Nissan Frontier 2 Doors or similar
About Budget: 9.7 /10
Added on double in insurance they said I had to have.
About QEEQ: 10.0 /10
Reviewed: Mon, Mar 23, 2020


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Medium SUV | Ford Escape or similar
“Horrible customer service experience with a nice car”
About Budget: 7.7 /10
When we picked up the car on the 14th of August from Los Angeles Airport, the counter staff member called Bruce was absolutely terrible. It was probably one of the poorest customer services I have experienced in my life. He was rude, bullying and even tried to sell us extra insurance even though we had bought the full insurance package covering everything there is. He was mocking us and had an attitude as if he was supreme. I don't understand how can you have a person like that on the job. Never using Budget again for renting a car, if that is what the company wants to represent. I would appreciate if you would forward this feedback to his manager.
About QEEQ: 10.0 /10
Reviewed: Sun, Sep 1, 2019


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Intermediate | Hyundai Elantra or similar
“first not able to give me the information and then giving me the wrong information and were rude.”
About Budget: 5.6 /10
first convinced me to upgrade and then gave me horrible car
Reviewed: Tue, Jun 25, 2019


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Convertible | Ford Mustang Cabrio 4 Seats or similar
About Budget: 10.0 /10
Awesome experience
About QEEQ: 10.0 /10
Reviewed: Fri, May 24, 2019


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Economy | Ford Fiesta or similar
“They refused to honor the reservation as the reservation was done in Dubai, demanding the UAE LICENS”
About Budget: 2.0 /10
Lately Budget car rental is a rip off. I will need a lot of space to write about their crooked dealings of Budget Car rental.
Reviewed: Mon, Jan 21, 2019

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