Shuttle bus was not frequent enough. It took me 90 mins landing from a domestic flight to using the

I was given a brand new car for my rental. As I had no experience of an electric car, the staff explained everything to me. The time at the counter is always a bit slow, as with most car hire companies. As I hire on a regular basis, usually every six weeks, it would be great if Green Motion could store my information on their records.

Qeeq is always the cheapest. My only quibble is when I book around 6 weeks in advance, I get my price. Around 5-6 days before the hire date I check if price has come down with Qeeq price checker. I then double check by creating a new booking for the same dates. Often it is a lot cheaper, so I cancel original booking and proceed with new booking. I shouldn't have to do this if Qeeq price checker was doing it's job!

Car booked was a Volvo V40 but greenmotion gave me a renault captur (not the same level) Car was dirty inside. They charged me extra 86£ (for administration costs) because I got a PNC for driving in London congestion charge zone on Monday 05/08/2019. They did not even gave me the opportunity to manage it myself and not informing me during pick up that I will get a PNC if driving in the city center. When I returned the vehicle they tried to convince me that some marcs in the wheel and one marc in the door were made by me (the ones in the wheel were already there and the one in the door is almost not visible and for sure made by another car in a car park. Honestly I cannot confirm if the door one was already there or not because is hard to see it).

Everything perfect.

helpful staff and good cars!

Very easy to book through, thanks

Slow and inconvenient- shuttle took ages to arrive and there was only one person at the check in desk. Process for check in was unnecessarily slow and new costs were added even though we had bought full cover online, ended up missing flight back because shuttle was so slow dropping us back to airport.

I have given feedback to Green motion, to tell them that their minibus driver was exemplary and a credit to their organisation.