Total rip off of a company. The better business bureau needs to shut this POS down.

Keywords: scam, thievery, crooks, avoid. This company has a couple different names - Nextcar and OneSwitch. There may have been a third but I can’t remember. They operate in bait and switch mode. You will pay a price upfront (using a service like kayak, extending to something else like Queeq.com) but that will change significantly upon arrival. No insurance is good enough. While standing there, waiting for an eternity, 2 people walked out the door infuriated with the price changes. I would have followed in their footsteps, had I not already been delayed nearly an hour waiting for their ridiculous shuttle to take me to the office from the airport. I was on a very strict time constraints and forced to stay with this service. My $89 rental became $277 with the additional insurance charges and being forced to rent their sunpass box at $11 a day, plus the tolls. If I chose to decline the Sunpass, I would have had to pay each individual toll plus a $25 fee for each one. The exterior is filthy, with trash cans overflowing, the lobby is fairly clean, but bathrooms are disgustingly dirty. I could go on forever about how unhappy I was with this company, but I will just summarize by saying AVOID!

It was incredibly hard to find the pick up location and not very well signed. I also was forced to buy insurance coverage that I did not want because they would not except my insurance carrier. Just cost me an extra $50 which was half of the cost of my rental car agreement that I bought from the website but I didn’t have another option because there was no other rental car counter is near this location. This is the reason why I would not rent from them again

i arrived at airport no car no shuttle your phone when called went to voice message your company stinks left me with two kids in a bind had to rent from dollar cars i was lucky they had one i could rent.i talk to shuffle operator sand one check to see why i was waiting over one in a half hour and it showed up that you closed at 10 pm confirmed my reservation earlier that moring.i will never use you again and tell everyone to stay away from you.

WE DID NOT GET A CAR. WE HAD TO RENT FROM THE COMPANY ACROSS THE STREET. THE PERSON BEFORE US NOR THE PERSON BEHIND US IN LINE WERE ABLE TO RENT CARS EITHER. THE STAFF PERSON STATED HE COULDN'T FIND OUR CONFIRMATIONS. MYSELF AND THE PERSON BEHIND ME HAD A PRINTED COPY IN HAND. THE STAFF KEPT REPEATING "SORRY I CAN'T FIND YOUR CONFIRMATION" AND CALLED THE SHUTTLE TO PICK US UP. HE WAS NOT HELPFUL AT ALL. WE CALLED THE NUMBER ON THE CONFIRMATION AND THEY HUNG UP ON US AND THEN WOULD NOT ANSWER. IT SEEMED LIKE A SCAM. VERY SHADY PLACE. RENTED CARS OUT OF A STORAGE CONTANINER. MADE YOU BUY INSURANCE FROM THEM IF YOUR AUTO WAS NOT NEWER THAN 2016. OURS IS A 2015.

Looked like a scam, one guy sitting in a remote trailer with ZERO interest in renting cars to people. Turned us and another family away because they wanted my full auto insurance policy in writing, even though I had a valid insurance card. We were stranded, had to walk, and call an Uber to a legit rental car place. Avoid this place at all costs.