Bad experience with Budget

About Budget: 8.0 /10
They tried to sell me full insurance without needed. I informed them i dont want and again they put it in the contract. Thank God i saw before sign. In drop off they put me 10$ to be charged without informing what it is. Again i noticed and i came back. They remove it and print another final reciept without apologising or telling me what was the mistake! Terrible
About QEEQ: 8.0 /10
Reviewed: Wed, Jul 24, 2019
Full Size | Chevrolet Impala or similar

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Pickup Truck | Nissan Frontier 2 Doors or similar
About Budget: 9.7 /10
Added on double in insurance they said I had to have.
About QEEQ: 10.0 /10
Reviewed: Mon, Mar 23, 2020


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Mini Van | Chrysler Pacifica or similar
About Budget: 10.0 /10
great car and service
About QEEQ: 10.0 /10
easy to book and price was excellence for money
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Reviewed: Sun, Jan 12, 2020


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Medium SUV | Ford Escape or similar
“Horrible customer service experience with a nice car”
About Budget: 7.7 /10
When we picked up the car on the 14th of August from Los Angeles Airport, the counter staff member called Bruce was absolutely terrible. It was probably one of the poorest customer services I have experienced in my life. He was rude, bullying and even tried to sell us extra insurance even though we had bought the full insurance package covering everything there is. He was mocking us and had an attitude as if he was supreme. I don't understand how can you have a person like that on the job. Never using Budget again for renting a car, if that is what the company wants to represent. I would appreciate if you would forward this feedback to his manager.
About QEEQ: 10.0 /10
Reviewed: Sun, Sep 1, 2019

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Medium SUV | Ford Edge or similar
“Very easy to book and offering whatever is necessary.”
About Budget: 10.0 /10
Very good service from the budget staff.
About QEEQ: 10.0 /10
Very easy the booking and everything is as promised on the announcement
Reviewed: Fri, Aug 23, 2019


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Economy | Ford Fiesta or similar
“They refused to honor the reservation as the reservation was done in Dubai, demanding the UAE LICENS”
About Budget: 2.0 /10
Lately Budget car rental is a rip off. I will need a lot of space to write about their crooked dealings of Budget Car rental.
Reviewed: Mon, Jan 21, 2019

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