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Live Chat Email Us Service Code: 1732238330

Easy but required extra insurance

Reviewed: Tue, Jul 9, 2019
About Budget: 10.0 /10
Even though I took the maximum on insurance the counter staff person said I was not fully insured and advised I take extra insurance - which I did. I then hired another car that I also booked via easy car and this was fully insured. Why the difference - I will see with my next car hire if this follows the Boston hire or the Minneapolis car hire. Don’t understand why the difference
About QEEQ: 10.0 /10
Medium SUV | Ford Escape or similar

Relevant Reviews on Budget Logan Apo Boston


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Intermediate | Hyundai Elantra or similar
Reviewed: Sat, Nov 2, 2019
“Great car, quite poor customer service by Budget”
About Budget: 9.0 /10
As a whole the experience wasn't bad, especially as the car was concerned, but the customer service for me was a total disaster. First, I was charged a second time for a 100% prepaid booking. I had to show them this on return, so they started doing something to correct it - and I'm still not sure whether they did it so that I didn't pay anything additionally. Second, nobody warned me that the moment I get out of the rental location, I will get into a city tunnel that is actually a toll zone. And the toll charges by Budget are anything but budget - it's a complete rip-off. I was charges over $22 for one single toll charge (and my friends living there told me they are paying somewhere between $1 and $2 for the same thing. Other than that - no problems, great car, well, nobody cares about marks and scratches in the USA, they don't even bother marking them on the protocol or checking for them on return, but I am already getting used to this.
About QEEQ: 10.0 /10

E.Rodriguez zaragoza

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Mini Van | Chrysler Pacifica or similar
Reviewed: Thu, Oct 24, 2019
“Really good”
About Budget: 8.0 /10
The car was ok but the tariff didn’t match with the one on the app it was more expensive at the moment of pick up
About QEEQ: 10.0 /10
The app was great

Jessica M. Stuart

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Economy | Ford Fiesta or similar
Reviewed: Thu, Aug 8, 2019
“Smooth and Easy”
About Budget: 10.0 /10
This is the second time I’ve booked with Budget and they always seem to keep it quick and simple. No hidden fees and the absolute best prices around.
About QEEQ: 10.0 /10
The site was so easy to navigate and made finding the best deal a synch!

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Intermediate | Hyundai Elantra or similar
Reviewed: Thu, Jul 25, 2019
“good price, delivery of car took little more time than usual. late night not my counter persons”
About Budget: 8.7 /10
good price, delivery of car took little more time than usual. late night not my counter persons. The counter persons didnt ask me for toll pass machine. Hence I have paid too much money without that device. Usually all rental counter persons asks, but he didnt and too forgot to ask. Hence ended up in paying more.
About QEEQ: 10.0 /10
good price and prompt customer care replies.


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Mini Van | Chrysler Pacifica or similar
Reviewed: Mon, Jul 23, 2018
“Fantastic except the fuel charges of USD 10/gallon”
About Budget: 8.0 /10
Like: Vehicle
Dislike: they charge me USD 10/gallon for fuel.

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