worst car rental I have had in 40 years

M.Lewis

United States

Reviewed: Fri, Jun 21, 2019

About Easirent: 5.7 /10

The attendant was more interested in chatting than renting a car. There were two couples renting when we came in, waited over 40 minutes to get waited on. If I had not prepaid I would have left but did not want to fight over refund. Finally got waited on to find they made me get my insurance company to verify policy or they would not allow waiving of insurance. Tried to give me a compact car instead of full-size. Car had broken mirror and scratches on almost every surface. Told had to bring back full tank even though car was at 3/4 tank. Attendant did change that to bring back at 3/4 tank. Air conditioner (I think) made a gurgling noise off and on for all five days, limited cooling effect. Only good thing was it really made me happy to get home and drive my own car. Drop off experience was good.

About QEEQ: 8.0 /10

Easirent

Orlando International Airport(MCO)

Orlando

United States

Full Size | Nissan Altima or similar

1 days rental

Relevant Reviews on Easirent Orlando International Airport

F.Bueno

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Easirent

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Wed, Sep 25, 2019

“Gray rental car experience.”

About Easirent: 10.0 /10

As always a great service, Allison was great accommodating my family in a good vehicle. Joe always with a big smile and ready to help us and to get us going fast.

About QEEQ: 10.0 /10

B.Reus Neto

United States

1 days rental

Full Size | Nissan Altima or similar

Easirent

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Sun, Sep 8, 2019

About Easirent: 2.0 /10

Terrible. We wait for more then 30 minutes on the airport to take the Van. When we arrived at the counter to take the car, they try to sell me insurance, I said I didn’t want and they said it was mandatory. I asked to cancel my booking they said ok, but they didn't give me any confirmation, I asked for just one email for confirmation and they said they couldn’t send. I tried to make a recording of the girl telling me that the booking was canceled, but she didn't want to talk, which makes me think they didn't cancel. I need to took an uber to the hotel and lost 2 hours.

L.McKeown

United States

1 days rental

Full Size | Nissan Altima or similar

Easirent

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Mon, Jul 22, 2019

About Easirent: 2.0 /10

They are the worst hire company that I have ever used, you should consider taking them off your site. Their shuttle bus took 1.5 hours to pick me up. When I picked up the car they told me that I either had to leave a deposit of $1800 on my card which I would not receive back until around 4 weeks after I dropped the car back off. The alternative was to pay them $390.00 to waiver this, this is the option I took. That fee was more than the rental fee it’s self. Absolute rip off.

About QEEQ: 10.0 /10

Your platform is excellent and I will continue to use it in the future.

s.thornton

United States

1 days rental

Economy | Toyota Yaris or similar

Easirent

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Thu, Jul 18, 2019

“The worst rental experience of my life.”

About Easirent: 2.0 /10

The car I was given was not road worthy. The plates were a year out of date and therefore result in a $35 on the spot fine each time the police are in view. The most appalling customer service I have ever experienced. I was in a hot room for 2 hours (after my transfer from the airport failed to show for an hour) and to top it off the rental company charged me knowingly and without my consent $140 for insurance that I already had which actually made my insurance null and void. AVOID AT ALL COSTS