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Live Chat Email Us Service Code: 8140167038

I will never use your service again. It ended up costing us twice what your website said

Reviewed: Sat, Jun 15, 2019
About Value Car Rental: 5.3 /10
They are the worst rental car service I have ever used.
About QEEQ: 10.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Value Car Rental Orlando - Airport (Florida)


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Intermediate | Toyota Camry or similar
Reviewed: Tue, Mar 10, 2020
“Resolve pricing problem and very satisfied.”
About Value Car Rental: 8.7 /10
Car rental price exceeded amount on reservation amount in several areas. Will take up w ccard company but prefer to get it reserved w you. Pls contact me.
About QEEQ: 7.0 /10


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Compact | Nissan Versa or similar
Reviewed: Thu, Jan 9, 2020
“Not convenient!”
About Value Car Rental: 8.0 /10
Not enough staff working there. Had to wait for a long time to get our car. Staff tried to scare us with issues concerning insurance even though we assured them that we had adequate coverage. Car was new and in great condition. No complaints about the car.


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Compact | Nissan Versa or similar
Reviewed: Mon, Dec 16, 2019
“Non Approved Charge Added Surreptitiously”
About Value Car Rental: 9.0 /10
My voucher was for $142.65. I declined all extra insurance, gas, etc. When I was handed my bill, it came to $187.79. This is because Value adds, without asking permission, a fee for "RSA" of $3.99 per day. "RSA" apparently is "road side assistance." I immediately told the desk person I did not approve that. She said it was too late to remove this unapproved charge, and I should call their office. This is the second time they have done this to me. This is outright theft. Also, I was told when I returned the car that I would be emailed my final bill, and I wasn't.

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Economy | Toyota Yaris or similar
Reviewed: Tue, Jul 16, 2019
“Very pleased with staff, ease of rental & return”
About Value Car Rental: 8.3 /10
Staff was excellent, especially Bella.
About QEEQ: 8.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Tue, Apr 9, 2019
About Value Car Rental: 4.3 /10
This was the worst car rental experience I have ever had. The car condition was the only thing that was ok, but I purposely rated it lower so that the overall score would be lower because my experience was so bad. They tried to charge me lots of extra money, said I needed to have my actual certificate of insurance on me or they would charge me $500. There were hidden fees, the counter staff member was rude, I had no idea I was even renting from Value Car Rental and not Easyrentcars so it took us forever to find the shuttle because there was no Easyrentcar shuttle.

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