Was surprised that I had to pay an additional $200 for insurance from euro car as thought all had been paid up front Checking in took far too long - the lady was very friendly but somehow the booking disappeared and she had to redo it

as above - better understanding of other costs likely to be incurred

Eurocar was too eager to charge for late return even though it was not our fault that the car drop off was not easy to find and there was no one at the counter when we arrived to return the car key.

I got a Hyundai kona which can hardly fit 2x 26inches luggage unlike a Mitsubishi or Toyota chr. Hardly considered mid size SUV

Na

So far so good

So far so good

Like: The staffs are friendly and really helpful. The one who entertain me during the pick up explained everything that I need to know really precise in her own way. The car is really comfortable and in a very god condition.
Dislike: Takes quite some time for the staff to fill up my details during the pick up. It will be easier if I could fill my details like passport number and everything during the booking. So that, the staff just need to double check the details.