Pretty awful

D.Harris

Thailand

Reviewed: Sat, Jun 1, 2019

About National: 5.3 /10

Because we wanted to drop the car off a few hours later than pick up, National made us make a second reservation for the same day and charged double the rate of our original reservation. Come to find out after paying all the extra and spending an hour at the booth we could have cancelled everything and rebooked for 3 days instead of 2 and a separate one and spent way less. It was a really poor experience. Also because we were told and required to do it the way we did our second reservation was a nicer car but we were downgraded to the car of the first

About QEEQ: 8.0 /10

Compact | Nissan Almera or similar

1 days rental

Relevant Reviews on National Phuket International Airport

Malaysia Guy

Thailand

1 days rental

Compact | Nissan Almera or similar

Reviewed: Fri, Aug 9, 2019

“Good spacious car.”

About National: 8.7 /10

Nice car overall good experience. Advice to improve. Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection. Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.

About QEEQ: 10.0 /10

Abhinav

Thailand

1 days rental

Compact | Nissan Almera or similar

Reviewed: Mon, Jul 1, 2019

About National: 8.0 /10

Finding the drop off location was a bit of a hassle. Also even though there were three cars present for drop off the staff from National was absent

About QEEQ: 10.0 /10

Dawei007

Thailand

1 days rental

Compact | Nissan Almera or similar

Reviewed: Mon, Jun 17, 2019

“Fast efficient friendly service.”

About National: 10.0 /10

Everything went very smoothly indeed. Counter staff super friendly and courteous.

About QEEQ: 10.0 /10

Easy and cheap to use.

Kevin

Thailand

1 days rental

Economy | Nissan March or similar

Reviewed: Sat, May 18, 2019

About National: 7.7 /10

The staff at the desk in Phuket airport were efficient. The only problem I had was where in the car park Iwas supposed to meet their guy to hand the car over. A similar problem occurred when dropping the car off. The collection and return was the only problem that I had with National. The car was just what I expected.

About QEEQ: 8.0 /10

Easy booking and paying online. Once I had the voucher I had no need to contact Easyrentcars.com.