Inadequate and bad service

Keith Dunk

stati Uniti

Revisionato: Mar, 28 Mag. 2024

Informazioni Avis: 6.0 /10

Overall collection service very poor. Wait at airport for transport = 15 minutes. Wait at counter for car = 60 minutes. Car allocated had only small amount of gas - wait to exit LAX rental area = 30 minutes. Overall over 2 hours to collect car

Informazioni su QEEQ: 10.0 /10

Risposta di QEEQ:
Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.