It was ok. Booking took too long

Great rental!

Easy to use

My voucher was for $142.65. I declined all extra insurance, gas, etc. When I was handed my bill, it came to $187.79. This is because Value adds, without asking permission, a fee for "RSA" of $3.99 per day. "RSA" apparently is "road side assistance." I immediately told the desk person I did not approve that. She said it was too late to remove this unapproved charge, and I should call their office. This is the second time they have done this to me. This is outright theft. Also, I was told when I returned the car that I would be emailed my final bill, and I wasn't.

I was charged an extra fee when picking up the vehicle. I asked about the vehicle I had originally reserved and he said that it also said "or similar" and said that was the only vehicle available. The vehicle must have just came in, seats were stained (was not cleaned) and had visible damages. If it was not 7pm, I would have asked for my money back and found other transportation.

Great, picked me up in ten minutes then very friendly and helpful.

Final bill was almost double what I thought I had rented the car for. When we got there to pick up car. They told us we were getting a 2 door Ford Fiesta. And we had to upgrade to a 4 door vehicle at additional cost. But in reality I had already rented a 4 door vehicle and we should not have had to upgrade. Then a whole bunch of other charges which we aren't even sure what they are for. Resulting in bill being almost double. Not real happy. Will not use again.