Ok

Yes the car met my expectations, customer service was excellent from pick up to drop off. Will definitely use Bargain cars again.

Easy platform to use.

No counter at airport, need to buy a local australia sim card to call the Bargain pick up hotline and leave your number for them to send you a SMS to go to pick up location. Waited about 15min for pickup, and bus was almost full already. Also, please have at least 30min buffer after drop off for the bus to send you back to airport with the limited transfer bus and distance to airport. Other than this not-so-good pick up experience, everything else about the car is great.

The car was excellent- almost brand new. The staff were very helpful. Slight problem at drop off as the GPS/Google Maps could not locate the turn off to the rental office as it was under an overpass. Problem solved by Easy Rent staff who were very helpful on the phone

Excellent service. Easy to book. We had a problem finding the rental office for the drop off and the customer service staff member on the phone was excellent. She took the time to help guide us to the office.

No option to upgrade, which wasn't an issue Remote for car had flat battery so had to manually unlock the vehicle whenever needed Pickup shuttle smelled musty almost like urine As we were walking in there was a heated argument between a customer about damage they swore was already on the vehicle, massive push for insurance that turned a good deal into a much more expensive endeavor(more expensive than the car) as we were told people do get charged 4500 even when not at fault and dont get it back for 6+ months due to insurance issues then the car had an ant infestation and my partner was bitten multiple times

Like: Free pick up from airport.
Dislike: Car was not washed.