Ideal

Arrived to collect the car 16mins late and the car was no longer available. The existing booking was void and the onsite customer service forced me to upgrade in order to hire a car. Dropping the car off out of hours also needs to include an option for when the airport terminal is closed.

The whole rental experience was great from the moment of pickup to drop off. The car was in min condition and very clean. The staff were friendly and helpful. The deposit taken was low and was released the same day after drop off. Highly recommended.

All fine

Not the car I ordered but a satisfactory alternative. All good

Easiest platform I have used

someone needs to check cleanliness of the cars ours had a smell that I later found out was down to a mouldy pack of beefburgers in the boot that had been there for a long time..After saying that everything with the Budget is brilll, I would recommend them to anyone..

As always a great price ease of booking makes me a returning customer..keep up the good work..

1）I buy a super insurance at easyrentcars.com apps，arrive and take the car at budget，the budget staff sell me to buy the super insurance ，I show my phone to him I buy from the apps ，he said I didn’t buy the insurance ，just buy the basic insurance and show me his computer didn’t have super insurance record and tell me if the car damage ，I want to pay 1000 pounds，so I pay 22 pounds per day for the insurance ，I return to hotel and look the easyrentcars apps ，the claim condition is same as I buy at budget，so I buy the double insurance ，email to budget ，the budget services department reply me a long writings about theirs services how good ，but didn’t see can help me。 2）Take the car at budget ，the staff just give me the key ，and tell me in the car park ，I go to car park found a lot of time ，have a look the cars pumper had a lot scratches around the car，and start the car，table board show yellow signal ，the car is not really，then change another one，waste my time。

I buy the double insurance at budget，and email to easyrentcars ，the services department help me to talk to budget ，and tell me budget not cancel the insurance ，they will talk to axa cancel，that’s the good services experience。