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Pretty OK with my economy car

Reviewed: Sun, Sep 4, 2022
About EPTA: 7.0 /10
I didn't get insurance oversell as I saw happened to other people. The car is pretty OK for the budget and very gas efficient. The pick-up is pretty smooth and easy to find, but the drop-off took a bit time primarily due to early morning (7:30am) and busy rental car drop-offs. Overall, very good for the budget
About QEEQ: 8.0 /10
booking and purchasing of insurance is very smooth
Economy | Perodua Axia or similar

Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)


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Economy | Perodua Axia or similar
Reviewed: Mon, Dec 9, 2019
“A bit disappointed because i was only given 2 bars of petrol.”
About EPTA: 5.7 /10
In my booking confirmation i understand i will get a full tank of petrol and that i was supposed to return with full tank too. However, i was only given 2 bars/level of petrol. The staff said this is their normal practice ie. to give only 2 bars/level of petrol. If this is so, then would suggest that you provide a proper confirmation during our booking.
About QEEQ: 7.0 /10
Booking platform was fine.


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Mini Van | Toyota Innova or similar
Reviewed: Thu, Jul 18, 2019
“Poor experience. Felt I was mis sold the car hire and was then blackmailed into ‘upgrading’”
About EPTA: 5.3 /10
Very rude and unprofessional staff. One of the staff members was almost threatening and I was about to call the police. Vehicle in shabby condition damaged and dented exterior and shabby interior. AC hardly working despite engine running for 35 min. I was blackmailed into accepting an ‘upgrade’ to a vehicle of exactly the same spec but newer and with a working AC but was charged extra in cash. Second driver not added as per booking.


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Mini Van | Toyota Innova or similar
Reviewed: Thu, Feb 7, 2019
“Disappointed with the vehicle delivery”
About EPTA: 5.7 /10
At the last hour, we were told that the car, Innova was not avail instead we were being offered with Avanza (paid for Innova). Fuel was not full. Told us they will deliver the Innova on the following day which we had to follow up. Innova was sent to our hotel but the car was definitely not to the expectation. Very poorly maintained. Fuel was empty and we had to fill up ourselves just like the Avanza. The car key and remote was simply unbelievable (pls refer photo)


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Economy | Perodua Myvi or similar
Reviewed: Wed, Jun 20, 2018
“New car, very clean, nice, well maintain”
About EPTA: 10.0 /10
Like: This car has a millage balance indicator, so you know how many miles more you can go with the balance fuel in your car. That is really cool, so we can extimate if we need to pump petrol or not.
Dislike: I forgot to call them before I reach the airport during drop off. I called them only when I arrived at the airport, the Langkawi airport do not allow me to put the car at the road side just to wait for them to come pick up the car, so I was a little stressed up during drop off the car. They came very fast, within 5 minutes they arrived and took back the car. It was the airport people's problem, there were plenty of space for me to just park for a few minutes , and I wasn't blocking any other people, but those guard there just kept chasing me away.


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Compact | Perodua Axia or similar
Reviewed: Mon, Dec 18, 2017
“Overall is good”
About EPTA: 10.0 /10
Like: We arrived 2 hours earlier than the estimated time, but still can get the car within 30 mins.

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