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Live Chat Email Us Service Code: 4374338270

Frustrated and insulted in Zagreb.

Reviewed: Tue, Jul 26, 2022
About GREEN MOTION: 8.0 /10
The car had brake light warning that kept coming on. I called to inform and the guy quite angrily said it’s a new car. True but brake light warning is alarming. On returning the car I asked for an upgrade due to the HUGE inconvenience. He laughed at the idea. Then he gave me a car with zero gas in it. The guy was rude and dripping with bad attitude. Disgusting. I made him put it in writ hat I return the car empty. Overall a very disturbing experience.
About QEEQ: 10.0 /10
Your company on the other hand is great. Used it in Zurich. NO PROBLEM.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.
Small SUV | Suzuki Vitara or similar

Relevant Reviews on GREEN MOTION in Croatia

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Economy | Opel Corsa or similar
Reviewed: Fri, Nov 8, 2019
“Excellent experience in Zagreb.”
About GREEN MOTION: 9.0 /10
Except for picking up process at Zagreb airport, their services were fully satisfied like a Japan, including pre-informations before rent. Especially they provided me higher graded car than reserved. I'd like to utilize their service again in the future and strongly recommend.
About QEEQ: 10.0 /10
Easy to book with reasonable rate. I'd like to utilize it again.


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Large SUV | Skoda Kodiaq 7 Seats Model Guaranteed
Reviewed: Sat, Sep 28, 2019
“Green Motion has the worst customer service.”
About GREEN MOTION: 5.7 /10
The green motion attendants sold us cross border insurance of 45 euros even though we did NOT cross the Bosnia border. When we tried to rectify the situation with Greem Motion, we were rudely dismissed and not refunded. Very disappointed.
About QEEQ: 7.0 /10


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Compact | Ford Focus Estate or similar
Reviewed: Mon, Aug 5, 2019
“Charged twice for premium insurance. Will not come again and will recommend others not to take ur se”
About GREEN MOTION: 5.3 /10
Charged twice for premium insurance. Will not come again and will recommend others not to take ur service


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Economy | Opel Corsa or similar
Reviewed: Tue, May 28, 2019
“Wrong car, grumpy and abrupt service”
About GREEN MOTION: 3.0 /10
Wrong car, it was a budget Dacia estate car that was way under powered, not a corsa hatch (or similar)that I was expecting. Our flight was delayed slightly which made us land at 9.45pm, I called the office immediately and asked if they will hang on until we could collect our bags, the guy replied with maybe, maybe not because out of hours finishes at 10pm. So this caused a lot of unnecessary stress at that particular time. When we got to the office he was telling us to hurry up and get the transaction done, not professional at all. It was only after this that the assistant (who was very pleasant) showed us our car for the week, we didn’t have the time, energy or patience to complain about not having the correct vehicle at that particular time as we had had a long days travelling and we still had a 2 hour drive ahead of us. I still don’t know if I have over paid for the car as I was given Dacia instead of the corsa, and I know he charged me £50 instead of the stated £45 for cross border papers. Not happy at all....
About QEEQ: 8.0 /10
Platform is decent, just need the end users to have a better experience and the correct car.


View more >
Economy | Opel Corsa or similar
Reviewed: Sat, Apr 13, 2019
“Very good cooperation.”
About GREEN MOTION: 8.3 /10
The car wasn't new, but in good condition. No problems in my trip. Air condition was effective. The service of green motion was very kind and helpful. I drop off the car very late, before 10 p.m.
About QEEQ: 10.0 /10
It is good booking platform. I recived all informations I need.
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