Always reliable and gets the job done

We did wait a long time to get a vehicle as the customer ahead did not have the correct booking information to hand and held up proceedings, and there was only one customer service rep serving at the time. The car had not been cleaned since the last rental, but the car performed as expected.

The car exceed my expectations as I rent a Yaris and ended up with a Corolla. Customer service was great

Price drop protection worked excellently!

Waited 30mins for pick up and it was a raining day, the staff was not friendly enough to let us load the luggages under the shelter and rushed us out to the rain. Car should be under serviced for about 2000km more but rented for us for 13days. The mileage was over when we returned the car.

Very good platform, we got our car rebooked automatically when price dropped which saved us money.

Charged us for vehicle damage (for a chip under the windscreen wiper) that we don't believe we caused. Couldn't inspect the vehicle on the start of our trip as the pickup location has no external light and we picked it up at night

A little difficult to find the outlet as the communication was 'in terminal'. In fact the outlet is outside the terminal. I have also given the feedback that the deodorizer that they use in the cars (I tried 2 of their cars) is really unpleasant and foul smelling. Suggest switching brands.

Easy to use.