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+49 6107 6353100
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00308 491 0209
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Live Chat Email Us Service Code: 2499370176
Reviewed: Tue, May 10, 2022
About Record Go: 10.0 /10
quick good fast
About QEEQ: 10.0 /10
Small SUV | Opel Mokka or similar

Relevant Reviews on Record Go in Spain


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Medium SUV | Toyota C-HR or similar
Reviewed: Sun, Aug 8, 2021
“Record go were absolutely terrible. Car offered not SUV and too small. Cost us to upgrade”
About Record Go: 4.0 /10
The worst customer service ever. Over 3 hours to pick up the car. 1.5 hours to drop off the car. Staff unprofessional and rude. When we called with questions regarding faulty key drop off box the record go agent called us liars, shouted at as, put down the phone and refused to answer any further calls. .. all the time knowing we had a 3 month old baby with us.
About QEEQ: 8.0 /10
Directions to the car hire location were incorrect and we had to walk for over 40 mins to find the record go office. No assistance was offered.

Mark Wilson

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Compact | Ford Focus or similar
Reviewed: Sun, Oct 6, 2019
“Will use easy rent again and recommend but would stay away from record go”
About Record Go: 6.7 /10
Hidden costs regarding the fuel, extra costs for additional driver and miserable, moody staff
About QEEQ: 8.0 /10
Booking was cheap and easy


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Mini | Ford Ka 2 Doors or similar
Reviewed: Sat, Jul 6, 2019
About Record Go: 7.3 /10
The wait to pick up was extremely long despite there being many staff members working at the time and not very many clients.
About QEEQ: 8.0 /10
It was not clear during the booking process that there would be a mandatory 28 euro fee for refilling the petrol tank, even if we returned the car will full gas.

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Full Size Van | Ford Galaxy 7 Seats or similar
Reviewed: Sat, May 4, 2019
“Good but room for improvement”
About Record Go: 9.0 /10
Was told that I would receive an email and refund for fuel within 5 mins of returning the vehicle - nothing arrived and as a result I had to chase for an update and provide photos to sort it out, which was frustrating and detracted from the customer experience.
About QEEQ: 7.0 /10


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Compact | Renault Kangoo or similar
Reviewed: Tue, Mar 19, 2019
“I will never rent from this car company " record go" again.”
About Record Go: 4.3 /10
The car rental company wint to great lengths to upgrade and to charge us extra for everything. We spent in excess of 2 hours waiting for the car and then another hour trying to find the pickup location. The cost of the rental was very cheap but the car rental company never expected to let us rent the auto at that price.
About QEEQ: 8.0 /10

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