QEEQ
Search for Trust Auto Group Car Rentals in Vancouver

Dirty, couldn't care less, won't use again

About Trust Auto Group: 5.0 /10
terrible service, never responded to email, not friendly.
About QEEQ: 8.0 /10
Reviewed: Sat, Aug 28, 2021
Compact | Nissan Note or similar

Relevant Reviews on Trust Auto Group Superwin Auto Center

Stubbscats

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Compact | Nissan Note or similar
“Unconventional but Got Us What We Needed”
About Trust Auto Group: 7.0 /10
The experience was a little strange over all but we did get upgraded to a better car and it was good. We didn't seem expected at pick up and the car we received hadn't been yet cleaned and the tank was only half full. We never would have found the place without our phone GPS to return the car and no one seemed quite sure what to do with us once we were back. A truly sweet associate came to our rescue and drove us to the airport, for which we were grateful.
About QEEQ: 7.0 /10
Reviewed: Mon, Aug 26, 2019

Jeff Y.

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Full Size Van | Dodge Grand Caravan or similar
“Not worth the hassle. Very poor service with beat up cars.”
About Trust Auto Group: 4.0 /10
No. I had to wait over an hour for pick up, which no one showed up so I had to get a taxi. Upon arrival, they did not provide the car I booked, but gave me a car that had 2 cracks in the windshield, no air conditioning and scratches in various locations. Also, a different language was spoken in front of me with other staff members, not professional at all. This was by far the worst experience renting a car. I am requesting for a full refund.
About QEEQ: 10.0 /10
Platform was fine.
Reviewed: Thu, Jul 11, 2019

S.Li

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Intermediate | Toyota Corolla or similar
“Excellent”
About Trust Auto Group: 9.3 /10
Friendly
About QEEQ: 8.0 /10
Easy to find the cheapest rental price
Reviewed: Thu, Jun 13, 2019

Kieran

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Medium SUV | Ford Escape or similar
“Great value, hassle-free rental.”
About Trust Auto Group: 9.3 /10
Trust were very responsive to email queries on changing the pick-up/drop-off time, and had no problem driving us to the airport after drop-off.
About QEEQ: 10.0 /10
Reviewed: Thu, May 23, 2019

B.Tay

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Intermediate SUV | Ford Escape or similar
“Good price, met our needs”
About Trust Auto Group: 8.6 /10
Dislike: The pick up and drop off was not at the airport, you have to call them and then they would send a car to pick you. Picking up was not too bad but the drop off was a huge problem. The complimentary "shuttle" service is only within office hours, so for us, our flight was at 10am which means we had to be at the airport by 8am, and the rental company told us we had to drop the car at their office and book a cab to the airport. That was inconvenient and extra cost to us.
Reviewed: Mon, Sep 3, 2018

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