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Live Chat Email Us Service Code: 3397259038
Search for Trust Auto Group Car Rentals in Vancouver

Dirty, couldn't care less, won't use again

Reviewed: Sat, Aug 28, 2021
About Trust Auto Group: 5.0 /10
terrible service, never responded to email, not friendly.
About QEEQ: 8.0 /10
Compact | Nissan Note or similar

Relevant Reviews on Trust Auto Group Superwin Auto Center

S.Barnett

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Full Size | Nissan Altima or similar
Reviewed: Mon, Sep 9, 2019
“Friendly, efficient, good value car hire in Vancouver.”
About Trust Auto Group: 9.3 /10
Easy pick up....no queue as off-site from airport. We did struggle to find the office as it is part of a car sales showroom so not 100% obvious and we took a taxi from downtown Vancouver rather than use the pick up service from the airport provided by the company. There was a plastic "cover" dangling from the bottom of our car that was very obvious at pick up that we couldn't understand why it hadn't been identified and fixed before we took the car out. There was no effort made to repair it before we drove off so we temporarily fixed it ourselves. But otherwise, good.
About QEEQ: 10.0 /10
Easy to use, best value compared to other hire cars from airport.

Stubbscats

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Compact | Nissan Note or similar
Reviewed: Mon, Aug 26, 2019
“Unconventional but Got Us What We Needed”
About Trust Auto Group: 7.0 /10
The experience was a little strange over all but we did get upgraded to a better car and it was good. We didn't seem expected at pick up and the car we received hadn't been yet cleaned and the tank was only half full. We never would have found the place without our phone GPS to return the car and no one seemed quite sure what to do with us once we were back. A truly sweet associate came to our rescue and drove us to the airport, for which we were grateful.
About QEEQ: 7.0 /10

Jeff Y.

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Thu, Jul 11, 2019
“Not worth the hassle. Very poor service with beat up cars.”
About Trust Auto Group: 4.0 /10
No. I had to wait over an hour for pick up, which no one showed up so I had to get a taxi. Upon arrival, they did not provide the car I booked, but gave me a car that had 2 cracks in the windshield, no air conditioning and scratches in various locations. Also, a different language was spoken in front of me with other staff members, not professional at all. This was by far the worst experience renting a car. I am requesting for a full refund.
About QEEQ: 10.0 /10
Platform was fine.

D.McDonald

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Sep 8, 2018
“Excellent.”
About Trust Auto Group: 10.0 /10
Like: Friendly

S.Brown

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Compact | Honda Civic or similar
Reviewed: Sat, Jul 14, 2018
“Excellent”
About Trust Auto Group: 10.0 /10
Like: Had a great experience!

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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