great car shame about the staff.

Waited nearly 2 hours at the Budget desk, as they simply did not have enough cars available, plenty of staff on duty going very slowly. Booked large family car, as 3 of our group taller than 6 feet. We were then told at the desk it was unavailable, and that we had been given a complimentary upgrade to an SUV. I asked what the car was and staff claims he did not know. We were given an old Nissan Rogue Sports edition, the older, smaller version. It had dints, scratches and stone damage, even a piece of the bumper on the front seat. We were now 25 hours into our journey, so rather than wait, I accepted the car and carried on with our journey. Not what we ordered and will not be using Budget again.

Only the long queue to pick the car up at Tampa airport. Don't really need this after a long flight!

The agent at the desk was extremely helpful and everything regarding the pickup went smoother than I expected.

It’s not my first time renting a car in the United States, but the first time that I breezed through without having to decline all kinds of extras (insurance, toll payments, more insurance, gps, etc). I will definitely use EasyRentCars for booking again.

Did not have vehicle as requested on voucher was forced to upgrade for additional fees, which I still don't know what the final cost will be.

Budget representative professionalism, time in line to rent, and pricing exceeded my expectations. 5 Stars.

I used kayak website to book my rental. Easyrentcars.com is a must site to return to for easy renting, "literally."