Counter staff helpful but took a while for form filling

Did not use the price protector

Yes, it was perfect

Can't remember any problems.

Add drop off location to the rental agreement. We had to look it up on the internet.

Ended up having to fork out an additional £92 when we had only paid £52 for the rental as wouldn't accept the credit card as a deposit, although more than happy to accept the same card for more money!! Tried lying about a clearly rusty scratch which was on the car ehen we picked it up. Luckily we had taken photos before we drove away with it. My cousin also picked up a car at the same time as us and had nothing but problems. They also attempted to accuse her of causing damage which was already there. Absolute cowboys. Wish I had read reviews before I booked

When ordering it would have been better if the costs were more transparent. Drop off was totally unclear and directions were vague.